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Newbury Building Society: Savings reviews

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4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

In branch service review

5
Difficult to set up account online. Reviewed on: 31st October 2025
Reply from Newbury Building Society If there’s anything we could have done better, we’d love to hear more so we can improve our service. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
It is refreshing to have staff who take care and give good advice. Reviewed on: 31st October 2025
Reply from Newbury Building Society We're so pleased to hear you had a great experience – thank you for sharing your feedback. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Information provide was clear and accurate. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for taking the time to leave such a positive review – it means a lot to us. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
good customer facing service I appreciate being able to do transactions in person. Reviewed on: 31st October 2025
Reply from Newbury Building Society Your feedback brightened our day – thank you for being a valued member. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Courteous service helpful with advice. Reviewed on: 31st October 2025
Reply from Newbury Building Society Your feedback means a lot to us and we’re so pleased we could meet your expectations. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Professional and friendly staff. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to the team. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Ilke passbook I am too old for "tech". Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for being part of Newbury Building Society – your satisfaction is what we aim for every day. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Seen on arrival - I was early! Everything arrived by post three days later. Reviewed on: 31st October 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 10th November 2025
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Newbury Building Society

In branch service review

5
Professional and friendly. Always helpful. Reviewed on: 31st October 2025
Reply from Newbury Building Society Thank you for your support – we’re proud to serve our members and always happy to help. Response date: 10th November 2025
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Newbury Building Society

In branch service review

4
I appreciate the personal attention and Approachable people to discuss things with. Reviewed on: 31st October 2025
Reply from Newbury Building Society We’re delighted you’re satisfied with our service and grateful for your support. Response date: 10th November 2025
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Newbury Building Society

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