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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8752 reviews)

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4.90

Based on 8,749 reviews, last reviewed 23rd Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8752)

In branch service review

The staff always have a welcoming smile. I feel safe and comfortable and appreciate the use of saving book. Reviewed on: 31st October 2025

Reply from Newbury Building Society We're so pleased to hear you had a great experience – thank you for sharing your feedback. Response date: 10th November 2025

In branch service review

Excellent courteous and helpful. Reviewed on: 31st October 2025

Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 10th November 2025

In branch service review

Tea would be nice, tom is great. Reviewed on: 31st October 2025

Reply from Newbury Building Society It’s lovely to hear you’re happy with the service from Tom – thank you for taking the time to leave a review. Response date: 10th November 2025

In branch service review

Hard to change address details, want to do it online. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re always looking to improve, and your comments help us do just that. If you’d like to discuss anything further, please feel free to contact us directly. Response date: 10th November 2025

In branch service review

Lovely friendly staff and helped me transfer to my grandson. Reviewed on: 31st October 2025

Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 10th November 2025

In branch service review

Megan very thorough and easy to speak to friendly with good knowledge of products. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Megan. Response date: 10th November 2025

In branch service review

Raffaele is very helpful and polite customer service is brilliant. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience with Raffaele. Response date: 10th November 2025

In branch service review

You are open on the Highstreet. Helpful and friendly staff convenient opening hours. Reviewed on: 31st October 2025

Reply from Newbury Building Society It’s great to know our team made a positive impression – thank you for your review. Response date: 10th November 2025

In branch service review

Excellent customer service, everything explained clearly very friendly and efficient. Reviewed on: 31st October 2025

Reply from Newbury Building Society Your feedback means a lot to us and we’re so pleased we could meet your expectations. Response date: 10th November 2025

In branch service review

Helpful, friendly staff, excellent customer service. Reviewed on: 31st October 2025

Reply from Newbury Building Society We’re thrilled to hear this and grateful you took the time to share your experience. Response date: 10th November 2025

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Newbury Building Society: Savings reviews

55% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8752)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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