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Newbury Building Society: Savings reviews

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4.88
Based on 8,684 reviews, last reviewed 26th Mar 2026
43% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff member was well informed and listened care... The staff member was well informed and listened carefully to our requirements. Reviewed on: 26th March 2026
David H's avatar
David H

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
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Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8684)

Newbury Building Society Branch Review

5
Jess is always bright and cheerful. Very friendly. Reviewed on: 30th November 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Jess, who will be so pleased to hear them. Response date: 22nd January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Once I arranged an appointment to open an account it was very positive. I was frustrated that I couldn't open an account without an appointment. Reviewed on: 30th November 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024
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Newbury Building Society

Fixed rate bond

5
Went through product on detail to ensure the right product Reviewed on: 29th November 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024
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Newbury Building Society

Excellent

5
Went into branch for savings information Reviewed on: 28th November 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024
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Newbury Building Society

Excellent

5
Excellent service by very friendly and efficient staff Reviewed on: 28th November 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024
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Newbury Building Society

Great service

5
Leah was very knowledgeable, efficient and friendly. Reviewed on: 27th November 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Leah, who will be so pleased to hear them. Response date: 22nd January 2024
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Newbury Building Society

Friendly, personable and easily accessed service

5
I like to have a presence on the High Street and staff are always helpful and friendly, efficient and knowledgeable Thanks Reviewed on: 25th November 2023
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 27th November 2023
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Newbury Building Society

Good service

4
Helpful branch manager - she was able to accommodate my request to open a new savings account without an appointment. Reviewed on: 25th November 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 27th November 2023
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Newbury Building Society

Lovely experience

5
Lovely friendly staff light and airy atmosphere and most of all can do what I want to do in store and not on line Reviewed on: 24th November 2023
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 27th November 2023
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Newbury Building Society

Opening a new account

5
Initial phone enquiry was answered promptly. A call back with additional information on the same day. Appointment made to attend branch to complete paperwork. A number of follow up calls with updates. In branch service was friendly and efficient. Reviewed on: 24th November 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 27th November 2023
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Newbury Building Society

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