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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8705 reviews)

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4.88

Based on 8,705 reviews, last reviewed 25th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026

Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

In branch service review

Like having physical book. Online banking could be easier. Reviewed on: 30th September 2025

Reply from Newbury Building Society We appreciate you taking the time to leave a review. If there’s anything we could have done better, we’d love to hear more so we can improve our service. Response date: 6th October 2025

In branch service review

I liked the smile and clear explanations. Staff preparation before meeting was obvious. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for being part of Newbury Building Society – your satisfaction is what we aim for every day. Response date: 6th October 2025

In branch service review

Alice was very good. Explained everything very well and new what I needed to know. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Alice. Response date: 6th October 2025

In branch service review

Lovely building, great staff - but needs longer counter for privacy. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re always looking to improve, and your comments help us do just that. If you’d like to discuss anything further, please feel free to contact us directly. Response date: 6th October 2025

In branch service review

Extremely helpful and competent. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 6th October 2025

In branch service review

They are all very lovely people especially helen. We miss conor and would like him back. Reviewed on: 30th September 2025

Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 6th October 2025

In branch service review

Straight forward and easy to understand. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s lovely to hear you’re happy with the service – thank you for taking the time to leave a review. Response date: 6th October 2025

In branch service review

Friendly and polite and knowledgable. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your lovely comments – we’re proud to support our members every step of the way. Response date: 6th October 2025

In branch service review

Absolutely nothing, great staff and service. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s great to know you had a smooth and positive experience with us. Response date: 6th October 2025

In branch service review

Easy to get appointment, friendly staff, like the new branch. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 6th October 2025

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Newbury Building Society: Savings reviews

87% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8705)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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