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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8752 reviews)

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4.90

Based on 8,752 reviews, last reviewed 26th Jun 2026

54% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8752)

In branch service review

So personal, everyone so helpful. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society – we’re always here to help. Response date: 6th October 2025

In branch service review

Very obliging, and explained everything clearly. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s great to know you had a smooth and positive experience with us. Response date: 6th October 2025

In branch service review

Wanted to transfer money from 2 existing accounts into a new ISA. Helpful team arranged that. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re really grateful for your kind review and happy to have been of assistance. Response date: 6th October 2025

In branch service review

Your website - nightmare regularly for my account access and why do you need to know why I want to withdraw �1K. Reviewed on: 30th September 2025

Reply from Newbury Building Society Your experience matters to us, and we’d like the opportunity to put things right. Please reach out to our customer service team so we can help. Response date: 6th October 2025

In branch service review

We like having passbooks, and ease of access. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 6th October 2025

In branch service review

Everythig was fine, nothing could be better. Reviewed on: 30th September 2025

Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 6th October 2025

In branch service review

I like having a passbook and seing real people at the branch. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 6th October 2025

In branch service review

All excellent thank you. Please stay in Alton!. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to the Alton team. Response date: 6th October 2025

In branch service review

Over the counter, wonderful service but difficulties with online service. Reviewed on: 30th September 2025

Reply from Newbury Building Society We appreciate you taking the time to leave a review. If there’s anything we could have done better, we’d love to hear more so we can improve our service. Response date: 6th October 2025

In branch service review

Can sit down. All make eye contact. Polite, helpfyl, not hurried. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 6th October 2025

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Newbury Building Society: Savings reviews

54% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8752)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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