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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8785 reviews)

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4.89

Based on 8,785 reviews, last reviewed 22nd Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8785)

In branch service review

Lovely to be seen straight away!. Reviewed on: 30th September 2025

Reply from Newbury Building Society Your feedback brightened our day – thank you for being a valued member. Response date: 6th October 2025

In branch service review

2 very helpful and friendly ladies. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for being part of Newbury Building Society – your satisfaction is what we aim for every day. Response date: 6th October 2025

In branch service review

Vess' ability to be personable and professional was exemplary. Her experience shone through and she answered my queries thoroughly and concisely. An asset! Thank you Vess!. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we really appreciate it and will share your comments with Vess, who will be so pleased to read them. Response date: 3rd October 2025

In branch service review

I was given guidance to change to a senior plus account to increase my interest rate. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s great to know our team made a positive impression – thank you for your review. Response date: 6th October 2025

In branch service review

Laura at Basingstoke branch was very helpful today - much appreciated. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s great to know Laura made a positive impression – thank you for your review. Response date: 6th October 2025

In branch service review

My transactions were made easily by Laura who was helpful and understood my requirements. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Laura. Response date: 6th October 2025

In branch service review

Always very helpful, thank you Laura!. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s great to know Laura made a positive impression – thank you for your review. Response date: 6th October 2025

In branch service review

Existing customer - she was very efficient. Reviewed on: 30th September 2025

Reply from Newbury Building Society We're so pleased to hear you had a great experience – thank you for sharing your feedback. Response date: 6th October 2025

In branch service review

Excellent, helpful and friendly service. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 6th October 2025

In branch service review

I like the personal service and explanations of what to expect. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 6th October 2025

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Newbury Building Society: Savings reviews

14% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8785)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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