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Newbury Building Society: Savings reviews

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4.88
Based on 8,708 reviews, last reviewed 27th Apr 2026
86% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

A very comfortable appointment ent with Tasha. A very comfortable appointment with Tasha. She explained everything very clearly and professionally. I appreciated her friendly approach towards both ... Read more Reviewed on: 27th April 2026
Joy Kyd's avatar
Joy Kyd

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8708)

In branch service review

5
Chloe was very helpful when dealing with my savings questions. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for providing feedback - we will share your comments with Chloe, who will be so pleased to read them. Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Thank you for bringing our accounts up-to-date and helping us with a tax question. Reviewed on: 29th August 2025
Reply from Newbury Building Society You're welcome - thank you for providing feedback. Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Very knowledgeable, helpful and friendly staff. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you - we do appreciate your feedback. Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Nice people and good modern place. Branch too hot in the winter though. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your comments - we will look a branch temps this winter! Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
I keep using because you are an excellent service. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your kind words - we appreciate it. Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Lovely, helpful and friendly staff. Love the new premises. So helpful being able to pop-in. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your kind words - we do appreciate it. Response date: 1st September 2025
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Newbury Building Society

In branch service review

4
Very helpful, professional and friendly. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback. Response date: 1st September 2025
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Newbury Building Society

In branch service review

4
Always nice to speak to the savings advisors. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Staff are so nice, friendly and helpful. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback, we appreciate it Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
It's too quiet in branch, needs some background music. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback Response date: 1st September 2025
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Newbury Building Society

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