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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8785 reviews)

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4.89

Based on 8,785 reviews, last reviewed 22nd Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience.

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Newbury Building Society Savings reviews (8785)

In branch service review

Very helpful explained everything to us in our language. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to the team. Response date: 6th October 2025

In branch service review

Always a chair to sit on, nice and cool and lovely people. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for taking the time to leave such a positive review – it means a lot to us. Response date: 6th October 2025

In branch service review

Hannah was very friendly, chatty. Nothing was too much trouble and she did not rush me. She was very helpful. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s great to know Hannah made a positive impression – thank you for your review. Response date: 6th October 2025

In branch service review

Lisa was amazing. Very helpful and helped in our hour of need. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Lisa. Response date: 6th October 2025

In branch service review

Barclays failed us but Newbury came to our rescue. Thank you Lisa. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Lisa. Response date: 6th October 2025

In branch service review

Very friendly, helpful, everything explained well. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 6th October 2025

In branch service review

Interest rates are always competitive. Short wait to see helpful staff. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your support – we’re proud to serve our members and always happy to help. Response date: 6th October 2025

In branch service review

Lovely, welcoming, friendly staff. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re delighted you’re satisfied with our service and grateful for your support. Response date: 6th October 2025

In branch service review

Helping me prove my savings for official paperwork. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 6th October 2025

In branch service review

Staff very helpful, nothing too much trouble. Staff very friendly. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re delighted you’re satisfied with our service and grateful for your support. Response date: 6th October 2025

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Newbury Building Society: Savings reviews

14% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8785)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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