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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,752 reviews, last reviewed 26th Jun 2026
54% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026
Isabel Macfall's avatar
Isabel Macfall

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8752)

In branch service review

5
I like being able to talk face to face. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your feedback means a lot to us and we’re so pleased we could meet your expectations. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Nice staff, lovely place, nice environment, good looking nd helpful. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s lovely to hear you’re happy with the service – thank you for taking the time to leave a review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Jess- Doing well in her new job well done. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know Jess made a positive impression – thank you for your review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Staff always friendly and explain options etc. clearly. Would recommend. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad you’re happy with our service and we’re always here if you need us. Response date: 6th October 2025
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Newbury Building Society

Great customer service on our doorstep

5
My wife and I have been investors with Newbury BS for 20 years and always found their counter staff very professional and friendly. Although not necessarily having the highest investment returns, we value their office being near to where we live and their staff attitude to customers. Reviewed on: 26th September 2025
Patrick M's avatar
Patrick M
Reply from Newbury Building Society Good morning Patrick, thank you for your kind words. We appreciate you taking the time to leave your feedback. Response date: 29th September 2025
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Newbury Building Society

Excellent customer service

5
Newbury Building Society has provided me with excellent customer service. The staff take the time to explain everything clearly and make the process really easy. Much better than struggling online or trying to talk chatbots. Reviewed on: 26th September 2025
SuO's avatar
SuO
Reply from Newbury Building Society Good morning, thank you so much for taking the time to leave us a review, we really appreciate your kind words. Response date: 29th September 2025
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Newbury Building Society

Pleasant environment in the Building Society.

5
Pleasant environment in the Building Society. Simple functional interface without unnecessary money being spent on it. Friendly , helpful and knowledgeable staff. Everything explained in clearly and concisely. Very informative. No intrusive with regards to personal finance. Would definitely recommend. Reviewed on: 15th September 2025
David K's avatar
David K
Reply from Newbury Building Society We’re really glad you had a good experience with us. It’s lovely to hear that everything felt clear, helpful, and relaxed! We appreciate the recommendation, and hope to see you again soon! Response date: 17th September 2025
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Newbury Building Society

A positive experience with Newbury Building Society

5
Polly was very helpful and called me back exactly when she said she would. A lot of organisations "talk the talk" but Polly and the Newbury BS back that up by "walking the walk" too. I am very grateful. Reviewed on: 11th September 2025
Glenn D's avatar
Glenn D
Reply from Newbury Building Society Hi Glenn, thank you so much for your kind words! We will be sure to share them with Polly, who will be delighted to hear them. Response date: 12th September 2025
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Newbury Building Society

Easy and Quick

5
Really easy conversation, understood my options clearly, quick servive Reviewed on: 5th September 2025
Daniel E's avatar
Daniel E
Reply from Newbury Building Society Hi Daniel, thank you so much for leaving a review, we really appreciate it! Response date: 10th September 2025
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Newbury Building Society

In branch service review

5
Everything was good. Staff helpful - nothing could have been better. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 1st September 2025
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Newbury Building Society

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