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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8785 reviews)

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4.89

Based on 8,785 reviews, last reviewed 22nd Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8785)

In branch service review

All round good, old fashined customer service, everytume. Reviewed on: 30th September 2025

Reply from Newbury Building Society Your feedback brightened our day – thank you for being a valued member. Response date: 6th October 2025

In branch service review

Staff always cheerful and very welcoming. They always explain products well. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 6th October 2025

In branch service review

They take the trouble to go the extra mile to provide assistance. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for being part of Newbury Building Society – your satisfaction is what we aim for every day. Response date: 6th October 2025

In branch service review

So personal, everyone so helpful. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society – we’re always here to help. Response date: 6th October 2025

In branch service review

Very obliging, and explained everything clearly. Reviewed on: 30th September 2025

Reply from Newbury Building Society It’s great to know you had a smooth and positive experience with us. Response date: 6th October 2025

In branch service review

Wanted to transfer money from 2 existing accounts into a new ISA. Helpful team arranged that. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re really grateful for your kind review and happy to have been of assistance. Response date: 6th October 2025

In branch service review

Your website - nightmare regularly for my account access and why do you need to know why I want to withdraw �1K. Reviewed on: 30th September 2025

Reply from Newbury Building Society Your experience matters to us, and we’d like the opportunity to put things right. Please reach out to our customer service team so we can help. Response date: 6th October 2025

In branch service review

We like having passbooks, and ease of access. Reviewed on: 30th September 2025

Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 6th October 2025

In branch service review

Everythig was fine, nothing could be better. Reviewed on: 30th September 2025

Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 6th October 2025

In branch service review

I like having a passbook and seing real people at the branch. Reviewed on: 30th September 2025

Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 6th October 2025

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Newbury Building Society: Savings reviews

14% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8785)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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