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One Call Insurance reviews

One Call Insurance Logo
Rated Excellent 4.82/5

One Call Insurance reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 31,117 product reviews

Average score of 4.82/5
5 star
88%
4 star
9%
3 star
1%
2 star
0%
1 star
2%
Reviews for One Call Insurance have trended positively over the past 90 days

Latest positive rating

5/5

Good service and good price.

Good service and good price. Competitive prices.

Latest negative rating

1/5

Scammers, one click away.

I bought bike insurance from One Click, and after my insurance agreement was complete; bear in my mind, I never missed a payment or was... I bought bike insurance from One Click, and after my insurance agreement was complete; bear in my mind, I never missed a payment or was a payment late; my direct debit mandate was obviously cancelled, One Click had the audacity to go into my bank account and take money from me. One Click justified this by saying I have to prove I have insurance, because it's illegal to ride without insurance, and therefore, will continue to remove money from my account until I 'prove' I'm not riding my bike. DISGUSTING BEHAVIOUR!!! Bikers beware. One Click, regardless of a DD will remove money from your account without authorisation, because not only are they an insurance company, they are also vigilantes, taking payments to make sure no one does anything illegal. What's next? Taking money from my account for my TV License, just to 'make sure' I'm not watching the BBC illegally? ABSOLUTE DISGRACE OF A COMPANY!!! AVOID LIKE THE PLAGUE!!! They also have not honoured my NCB. After I no longer wanted to insure my bike, One Click, have decided not to honour my NCB, therefore, I will loose my no claim bonus to continue on my other bike. Shocking insurance company. And, to top it off, the money they stole from my account, they're not going to refund me. This company must be run by children because their actions are out of a lack of maturity. Pathetic. Read more Read less

About One Call Insurance

One Call Insurance is an insurance broker based in Doncaster.

Founded in 1995, they started out helping customers in South Yorkshire before expanding their services out UK-wide.

One Call Insurance help personal and commercial customers with a full range of policies. The personal insurance policies they provide include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance at a glance

Reviews for One Call Insurance

Showing 11 of 31117 company reviews Last reviewed within 7 days

Good service and good price.

Car Insurance Broker 14th July 2025

Good service and good price. Competitive prices.

Rated Excellent 5/5
Read more product reviews

I would definitely recommend One Call Insurance.

Car Insurance Broker 14th July 2025

When I had an accident a few years ago, One Call Insurance couldn’t have been more helpful. My claim was settled really quickly and helped... When I had an accident a few years ago, One Call Insurance couldn’t have been more helpful. My claim was settled really quickly and helped to make a difficult situation, far less painful Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Been with one call for years and they are excellent...

    Been with one call for years and they are excellent

  • 5/5

    Best insurance policy affordable and reliable and go...

    Best insurance policy affordable and reliable and good customer service and very helpful service and good quality service

  • 5/5

    Always provide a fair quote every twelve months and...

    Always provide a fair quote every twelve months and manage your account monthly .

  • 5/5

    Contacted One Call Insurance for my home cover. p...

    Contacted One Call Insurance for my home insurance policy and more than halved my policy with a better level of coverage.

  • 5/5

    The go to insurance

    I have been a loyal customer of the platinum club with one call, and my experience with themselves has been excellent and words do not... I have been a loyal customer of the platinum club with one call, and my experience with themselves has been excellent and words do not justify this company and their staff, they always have gone over and beyond Read more Read less

  • 5/5

    Have home.

    Have home.car insurance easy to use site good customer service

  • 4/5

    Superior Home Insurance.

    Scope of cover for contents insurance is flexible and detail can be structured to satisfy individual needs. Premiums are both realistic and competitive.

  • 5/5

    Exceptional Service.

    Always able to talk to someone at the times when websites don’t provide the required information. That’s important. I’ve always been well looked after by... Always able to talk to someone at the times when websites don’t provide the required information. That’s important. I’ve always been well looked after by OneCall over many years and been happy with the service. Read more Read less

  • 5/5

    Highly recommended

    Had a claim with one Call, excellent service 100% professional, fast and trouble free. Highly recommended.

    Products from One Call Insurance

    Showing products offered by One Call Insurance

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