One Call Insurance reviews from our Smart Money People can help give you the inside track on life as a One Call Insurance customer. Have you used One Call Insurance? If so, you can join us and write your One Call Insurance reviews today to help...
READ MOREOne Call Insurance reviews from our Smart Money People can help give you the inside track on life as a One Call Insurance customer. Have you used One Call Insurance? If so, you can join us and write your One Call Insurance reviews today to help increase trust and transparency in financial services.
Customer Service
54% of feedback is Product related
Top Age Profile: 55-64
Top Channel Preference: Online
Write a reviewWorst Home Insurance Company Experience Ever! I would prefer not to give any star rating.
I would have preferred not to have... Read more
I would have preferred not to have left…
I would have preferred not to have left any star ratings whatsoever!
I wish i had stayed with my old Home Insurers, or one of the better names.
I had storm damage during some of the worst winds this year and damage to my front door, guttering and aerial. They have put down all of these to wear and tear including a 4.5 meter guttering blown completely off my garage and will now have to go to Trading Standards and the Ombudsman. Beware!!!!!!!
Reviewed on 25th December 2020Paul Smith![]()
Write a reviewNOT GOOD
they made a mistake with my insurance, then asked for £45 to put their mistake right, attention was just on getting the £45 and blame me for their mistake. complete disregard ONE CALL Insurance have for their customers.
Reviewed on 10th November 2020Garry Schofield![]()
Write a reviewOvercharged on second car policy
Bought second policy one after the other and was charged £70 more than Moneysupermarket quote without notice. One Call insurance said that my second car refused to acknowledge the actual quote even though I offered to send them a screenshot. Very ... Read more
Bought second policy one after the other and was charged £70 more than Moneysupermarket quote without notice. One Call insurance said that my second car refused to acknowledge the actual quote even though I offered to send them a screenshot. Very obstinate when I asked to change this and then wanted to charge £50 for me to cancel my policy. Really unethical behaviour.
Reviewed on 30th October 2020Michael Griffiths![]()
Write a reviewShocking Customer Service
Trying to contact this company is diabolical. Only provision available is via Live Chat. Queued for hours before being cut off. No phone number or email address... Read more
Trying to contact this company is diabolical. Only provision available is via Live Chat. Queued for hours before being cut off. No phone number or email address available.
I cancelled my policy in July (after many hours and 2 attempts over Live Chat) and I'm still receiving letters stating that my policy is due to be cancelled if I don't make a payment. Won't ever use or recommend this company again, it's a shambles! They seem to be able to get in touch with you when they are looking for a payment but can't afford the same when you need to contact them. It's a joke!Reviewed on 9th October 2020Claire Townend![]()
Write a reviewTop insurance
Very efficient company and always get you the best deal
Reviewed on 19th September 2020Stephen Rowcroft![]()
Write a reviewEarly days
So far service has lived up to expectations, but I guess the real test is when you have to make a claim! Better to travel hopefully than to arrive as they say.
Reviewed on 19th September 2020Pat Prime![]()
Write a reviewOne of a kind
When I have needed help One Call are there. They have sent me regular emails throughout the Pandemic they care. Their Customer Services are always very knowledgeable
Reviewed on 19th September 2020Luci Wanstall![]()
Write a reviewhassle free insurance
a very good broker that keeps you well informed all through your policy time frame
Reviewed on 19th September 2020robin mccormick![]()
Write a reviewFabulous !
Fabulous policy for a brilliant price. Super easy to set up online. Great service !
Reviewed on 19th September 2020Vikki![]()
Write a reviewExcellent
Quick and easy car insurance all done online.
Reviewed on 19th September 2020Mel![]()
Write a reviewVery Good Company
Never had any problems with this company
Reviewed on 19th September 2020David Buck![]()
Write a reviewmost likely 9
very professional and always ready to help and give more info frequently. which me aware of thi he l would not have taught off e.g. using my insurance to drive another third party car and other matters which was very informative
Reviewed on 19th September 2020Rolland![]()
Write a reviewService
Best service i have ever got i would recommend it to others
Reviewed on 19th September 2020Syed abid![]()
Write a reviewExcellent
The customer service that One Call Insurance provides is really good, I have recommend them to a family member and my friends
Reviewed on 19th September 2020Jbreach![]()
Write a reviewExcellent Service!!
Easy to work with and very reliable - and of course - good value for money!!
Reviewed on 19th September 2020Mike Foulkes![]()
Write a reviewVote for One Call
An excellent insurance company. They have been my go to company for many years.
Reviewed on 19th September 2020JB![]()
Write a reviewGood
Quick response when we call for support
Reviewed on 19th September 2020Fatima Ferreira![]()
Write a reviewReally Good Guys
Helpful and very fair and thorough.
Reviewed on 19th September 2020Louise Cooper![]()
Write a reviewGreat
Very helpful , when had to speck to them on phone or email.
Reviewed on 19th September 2020Grant Williams![]()
Write a reviewFantastic value everytime
Easy communication, great deals and prices. Like a friend, always there when needed.
Reviewed on 19th September 2020Christine Jay![]()
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