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One Call Insurance: Business Vehicle Insurance Broker reviews

Name: Business Vehicle Insurance Broker
Rating: 4.83 (1613 reviews)

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4.85

Based on 1,613 reviews, last reviewed 14th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

It was fast & inexpensive service It was fast & inexpensive service Reviewed on: 14th October 2025

Latest lowest rating:

1

When cancelling a policy you pay in advance with 5 m... When cancelling a policy you pay in advance with 5 months left you are told with the cancel fee there no no refund.. Reviewed on: 24th July 2025

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About this product

One Call Insurance work with 16 providers on their panel to provide business vehicle insurance that covers vans.

Policies include breakdown membership, legal cover and a replacement vehicle. Optional extras are available including tool protection, public and employer’s liability.

One Call Insurance business vehicle insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Business Vehicle Insurance Broker reviews (1613)

Review of the One Call Insurance, Business Vehicle Insurance Broker:

Terrible experience

I had van insurance for a year was set to renew 12/08/22. I added another van to the fleet so took out another insurance with them. Next day I wanted to add another driver wouldn't let me amend online so got shoved to chat, chat sent me back online and online sent me to chat! Chat then pushed me to someone else on chat and chat then timed out. It took me waiting through chat 5hrs to do a 5minute job. The chat has to be kept active or times out and ends. In the end I cancelled my new van insurance and stopped the renewal. The time and stress it took for this one job I wonder what they would do if I actually had a claim. FYI don't try and call the claim line to get put through to talk to someone as they are a separate company and get this issue all the time, so much so they have requested a number for people to contact. Reviewed on: 8th August 2022

PERFECT AND PERFECT

PERFECT PERFECT PERFECT AND PERFECT Reviewed on: 9th October 2025

Ease of purchasing insurance and completive prices;

Ease of purchasing insurance and completive prices; Reviewed on: 9th October 2025

This week my renewal came in a lot more than last ye...

This week my renewal came in a lot more than last year i was not happy with the amount which it went up. so rang one call insurance and explained that to them. The lady went out of her way to help me & got it down where i was happy with the price. so i would like to say a big big thank you to the one & only one call insurance for all of the lady who helped me so i am staying with you for an other year. Thank you once again. Reviewed on: 9th October 2025

pleased with the service

I am very pleased with their service for the second year. Reviewed on: 9th October 2025

No hassle, great prices, excellent customer service

No hassle, great prices, excellent customer service Reviewed on: 9th October 2025

Very professional and a very competitive price, and...

Very professional and a very competitive price, and offered a good price on tool insurance. Reviewed on: 9th October 2025

One Call insurances are a pleasure to deal with.

One Call insurances are a pleasure to deal with. Very competitive pricing and easy to contact so much so, I had my company van insured with them and was so pleased I swapped my private car to them as well. Reviewed on: 9th October 2025

very good service values for money 5 star customer s...

very good service values for money 5 star customer service Reviewed on: 9th October 2025

sole trader van ins, been with them before with out...

sole trader van ins, been with them before with out a problem. Reviewed on: 9th October 2025

Always helpful and polite.

Always helpful and polite. And will match any other quotes. professional Quick service. Friendly Reviewed on: 9th October 2025

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