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One Call Insurance: Business Vehicle Insurance Broker reviews

4.85
Based on 1,612 reviews, last reviewed 14th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
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1%
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0%
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2%

Latest highest rating:

4

It was fast & inexpensive service It was fast & inexpensive service Reviewed on: 14th October 2025
Jacky F's avatar
Jacky F

Latest lowest rating:

1

When cancelling a policy you pay in advance with 5 m... When cancelling a policy you pay in advance with 5 months left you are told with the cancel fee there no no refund.. Reviewed on: 24th July 2025
Neil's avatar
Neil

About this product

One Call Insurance work with 16 providers on their panel to provide business vehicle insurance that covers vans.

Policies include breakdown membership, legal cover and a replacement vehicle. Optional extras are available including tool protection, public and employer’s liability.

One Call Insurance business vehicle insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Business Vehicle Insurance Broker reviews (1612)

So far so good

5
The van insurance was very competive with others on thew market. I did have call to get some help with the van as it did not start, the tow company employed by One call were swift to respond and towed me home with no problems. To sum up, all good! Reviewed on: 29th August 2023

Good company

4
Hassle free experience, only criticism would be the help chat, would be better to have a phone number to physically speak to someone but other than that a good insurance company Reviewed on: 29th August 2023

Fantastic service

5
Great price fantastic service very very quick response to a query can't fault them and will be recommending them to others Reviewed on: 29th August 2023

Great service

4
I've had no issues with OneCall. They've been able to assist with everything I've needed for my van insurance, and when setting up my account, the entire process was done digitally, even when I had to submit documentation on my No Claims Bonus after changing insurance providers. This was great, and much better than having to faff about with calls and emails. Reviewed on: 29th August 2023

Never had a problem

5
Never had any issues with company Reviewed on: 29th August 2023

Fairly priced, good service and systems are easy to interact with

5
Good service and website is easy to use. Reviewed on: 29th August 2023

Van

5
Great yalue for money and great service Reviewed on: 29th August 2023

Good value

4
We have to choose an insurer, and on more than one occasion I've chosen One Call. Never had any dramas. Reviewed on: 29th August 2023

So easy to use

5
Great price for van insurance and when I got around to adding my private plate to the van my details were so easy to change details for only £5.00. Previous companies charged me up to £50.00 administration fee. I will use again Reviewed on: 29th August 2023

Easily done

5
As the name suggests Reviewed on: 29th August 2023

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