Write a review

One Call Insurance: Business Vehicle Insurance Broker reviews

Name: Business Vehicle Insurance Broker
Rating: 4.81 (1256 reviews)

View other One Call Insurance products

4.80

Based on 1,256 reviews, last reviewed 28th Oct 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

TW9 is a great guy Tyler TW9 is a great guy. Helpful and polite. Reviewed on: 28th October 2024

Latest lowest rating:

1

They increase your policy for non fault historical c... They increase your policy for non fault historical claim and try to add an admin fee on top Reviewed on: 25th September 2024

Read all reviews See your review

About this product

One Call Insurance work with 16 providers on their panel to provide business vehicle insurance that covers vans.

Policies include breakdown membership, legal cover and a replacement vehicle. Optional extras are available including tool protection, public and employer’s liability.

One Call Insurance business vehicle insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Business Vehicle Insurance Broker reviews (1256)

Review of the One Call Insurance, Business Vehicle Insurance Broker:

Terrible experience

I had van insurance for a year was set to renew 12/08/22. I added another van to the fleet so took out another insurance with them. Next day I wanted to add another driver wouldn't let me amend online so got shoved to chat, chat sent me back online and online sent me to chat! Chat then pushed me to someone else on chat and chat then timed out. It took me waiting through chat 5hrs to do a 5minute job. The chat has to be kept active or times out and ends. In the end I cancelled my new van insurance and stopped the renewal. The time and stress it took for this one job I wonder what they would do if I actually had a claim. FYI don't try and call the claim line to get put through to talk to someone as they are a separate company and get this issue all the time, so much so they have requested a number for people to contact. Reviewed on: 8th August 2022

Helpful staff when calling to discuss renewal prices

Helpful staff when calling to discuss renewal prices Reviewed on: 24th September 2024

Perfect choice

Professional and good deals that the customer service team showed us. Reviewed on: 24th September 2024

Very professional always easy to get understand

Very professional always easy to get understand Reviewed on: 24th September 2024

Would highly recommend

Everything professionally done ..portal so easy to use Reviewed on: 24th September 2024

Absolute joke of a company.

Absolute joke of a company. I ended up having to deal with another insurance company to get my claim sorted. Reviewed on: 24th September 2024

Value for money.

Value for money always available even when nothing is wrong Reviewed on: 4th September 2024

Consistently Good Customer Service

I was initially hesitant about switching to One Call, but I've been with them since 2021 now, and they consistently deliver good customer service, particularly via their webchat service. Reviewed on: 28th August 2024

CH5 was patient, helpful, and knowledgeable.

CH5 was patient, helpful, and knowledgeable. Reviewed on: 7th August 2024

Ji1 was great.

Ji1 was great. Quick to sort out issue well done Reviewed on: 24th July 2024

Fantastic service from agent KB2.

Fantastic service from agent KB2. Very helpfull and product knowledge was second to none Reviewed on: 24th July 2024

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Insurance Broker
from Henderson 3.00 from 1 reviews
Insurance Broker
from Taveo 5.00 from 6 reviews
Business insurance
from Chadwick Insurances 0.00 from 0 reviews

There's still more to see!

One Call Insurance has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub