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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28218 reviews)

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4.78

Based on 28,218 reviews, last reviewed 11th Sep 2026

458800% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy to arrange, helpful staff Easy to arrange helpful staff. I received a follow up call after I bought the insurance to checkk I had everything I needed Reviewed on: 11th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28218)

My only complaint is the queue for the chatline.

My only complaint is the queue for the chatline. 30 people before me Reviewed on: 20th August 2025

Always friendly and helpful.

Always friendly and helpful. Good value and no hassle claim. Reviewed on: 20th August 2025

ACR was knowledgeable and competent,

ACR was knowledgeable and competent, and sorted my enquiry promptly, Reviewed on: 20th August 2025

Very good call handler, EW3.

Very good call handler, EW3. Explained all details patiently and quickly. My only concern was that it took 45 minutes to start the Live Chat — it’s just too long. Reviewed on: 20th August 2025

although there was a waiting list before i could get...

although there was a waiting list before i could get a live agent, when i got to talking to the live agent, it was fast and easy to get it over and done with Reviewed on: 20th August 2025

No fuss renewals, One Call Insurance

No fuss renewals with good concise information at a good price, One Call Insurance delivers. Reviewed on: 20th August 2025

JW5 Was very good with handling my query

JW5 Was very good with handling my query Reviewed on: 20th August 2025

Easy to deal with

Easy to deal with, efficient when needing to change policy and like the rolling term Reviewed on: 20th August 2025

Car Insurance details update

Used the online chat with Joel. He sorted everything nice and easily Reviewed on: 20th August 2025

efficient and friendly

The wait on the chat line was long, but the operators were efficient, friendly and clear. Reviewed on: 20th August 2025

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