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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,218 reviews, last reviewed 11th Sep 2026
458800% increase in 5 star reviews
in the past 90 days
3100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to arrange, helpful staff Easy to arrange helpful staff. I received a follow up call after I bought the insurance to checkk I had everything I needed Reviewed on: 11th September 2026
Andy B's avatar
Andy B

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026
Elsie M's avatar
Elsie M

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28218)

Great interaction and all questions answered in a ti...

5
Great interaction and all questions answered in a timely manner +++++++++++++++++++++++++++++++++++++++++++ Reviewed on: 20th August 2025

lg3 was very helpful and sorted my query out and was...

5
lg3 was very helpful and sorted my query out and was very helpful Reviewed on: 20th August 2025

Excellent car insurance

5
This company has really got customer service and the whole experience off to a fine art. Simply couldn’t fault representative AR5! Reviewed on: 20th August 2025

I spoke to AW1 on Live Chat and he sorted my query q...

5
I spoke to AW1 on Live Chat and he sorted my query quickly and effeciently. Thank you. Reviewed on: 20th August 2025

The portal is a bit sketchy but on the whole custome...

4
The portal is a bit sketchy but on the whole customer service is good Reviewed on: 20th August 2025

Change of vehicle

5
Very good service, bit of a delay on the chat line, but a lot better than getting thru to the doctors. Reviewed on: 20th August 2025

No annoying chat bot!!

4
Dealt with Hannah on live chat who resolved my issue without any delay. Very efficient. Great not to have to fight with a chat bot to get to a live chat. Reviewed on: 20th August 2025

AR5 was very helpful and informative and put my min...

5
AR5 was very helpful and informative and put my mind at ease Reviewed on: 20th August 2025

LD7 assistance .

5
i had problems paying for my insurance but the assistance of Agent LD7 was very exceptional . She dealt with my problem very professionally . Reviewed on: 20th August 2025

Car insurance renewal.

5
Discussed car insurance renewal. The company representative was very helpful and explained clearly options available. On the strength of our discussion I decided to renew the policy. Reviewed on: 20th August 2025

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