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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,217 reviews, last reviewed 11th Sep 2026
458700% increase in 5 star reviews
in the past 90 days
3100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The renewal process was efficient The renewal process was efficient and the customer agents are responsive and attentive to even the small details. Reviewed on: 11th September 2026
John H's avatar
John H

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026
Elsie M's avatar
Elsie M

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28218)

This is my second year with One Call car insurance a...

5
This is my second year with One Call car insurance and they have given me excellent service. They explained very clearly the cover I required and for a lady in her 70s that is very important to me. Reviewed on: 15th August 2025

Only complaint is being kept waiting for up to 40 mi...

5
Only complaint is being kept waiting for up to 40 mins a few times while tryin* to sort my new policy. Got there in the end though. Pleasant staff Reviewed on: 15th August 2025

Smooth process

5
Smooth process. Less than half price from the original insurance. Same cover Reviewed on: 15th August 2025

Easy to speak to on the phone.

5
Easy to speak to on the phone. Competitive price. Comprehensive cover. Reviewed on: 15th August 2025

Much better coverage for a very decent price

5
Most insurance companies wanted almost double what I paid to One Call Insurance for lower amount of coverage, the online portal is great and clearly shows everything you need to see.I spoke with a customer service agent to check that my policy was correct and they were friendly and polite and very informative. Reviewed on: 15th August 2025

Good service

5
Excellent customer service,very quick an simple. Reviewed on: 15th August 2025

Good value for money, customer service brilliant ca...

5
Good value for money, customer service brilliant can sleep at night one happy pensioner Reviewed on: 15th August 2025

Good service and very competitive.

5
Good service and very competitive. Reviewed on: 15th August 2025

Very helpful whether online chat or telephone.

5
Very helpful whether online chat or telephone. Have always sorted things out Reviewed on: 15th August 2025

Simple and easy more like it would be good

5
Simple and easy more like it would be good Reviewed on: 15th August 2025

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