Write a review

One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.83 (19099 reviews)

View other One Call Insurance products

4.86

Based on 19,099 reviews, last reviewed 1st Oct 2025

96420% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Money well spent A very good insurance company always there to help never had any problems when I did have a accident The courtesy car was there the next day very happ... Read more Reviewed on: 1st October 2025

Latest lowest rating:

1

Still Waiting My car was damaged by a truck while I was away from it. One Call have been given cctv and know who the company are but have not returned my excess th... Read more Reviewed on: 30th September 2025

Read all reviews Write a review

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

Review One Call Insurance: Car Insurance Broker now

Help others make smarter decisions by sharing your own experience.

Write a review

One Call Insurance Car Insurance Broker reviews (19099)

Car insurance cancelled no refund

Paid this company my whole 12 months insurance upfront. Cancelled because I sold the car 5 months later. Apparently no refund due at all, the only thing I got was a letter in the post with a statement that says Syntax Error!!! You cannot speak with anyone about this so I have just wrote it off. DO NOT DEAL WITH THIS COMPANY Reviewed on: 5th August 2023

Live Chat

No phone service for general enquiries but the live chat works very well. Staff are pleasant and very helpful. Reviewed on: 2nd August 2023

Competitive price

One call is efficient with their communication especially a few weeks before renewal date. Their price since I’ve been with them has been fair and even if slightly higher from a comparison site they have matched it. On line chat is professional and nothing is too much trouble. From a happy retired customer who recommends Onecall & will be loyal to them if they continue with the excellent products and service. Reviewed on: 2nd August 2023

Renewal Car insurance

Originally got renewal Quotes for the car and it was well over priced but shopped ground for cheaper price but one call included breakdown and courtesy car in price which was good. Went onto the renewal chat line had to wait as 22 in queue but was worth it as the price went down by £100 on original quote which was good so very pleased with it. So very pleased with the result. Reviewed on: 2nd August 2023

Live chat

Always happy with one call. Several policies. However only gripe is live chat. Take Reviewed on: 2nd August 2023

Excellent

Excellent service, very polite and responsive Reviewed on: 2nd August 2023

Excellent service throughout my time with the company.

As an elderly customer and I find the portal system of operation confusing and difficult to understand at times. But when I able to make contact with someone they have been friendly and most helpful to sort out your my enquiries. Reviewed on: 2nd August 2023

Great to work with

Very easy to work with - thank you Reviewed on: 2nd August 2023

Shit service, shit website and no customer service

Shocking. I need to speak to someone and there is no one to speak to. You claim to have an online chat and there is no such a thing Reviewed on: 1st August 2023

Helpful, friendly and professional.

We've needed to use them a couple of times and they couldn't have been more helpful. Easy to get through to them on the phone. Very helpful and friendly in manner whilst being very professional. Excellent company. Reviewed on: 31st July 2023

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Travel insurance
from Greenwood Moreland 0.00 from 0 reviews
Home insurance
from Insure Smart 0.00 from 0 reviews
Car insurance
from Insurance 4U 0.00 from 0 reviews

Want to see more from One Call Insurance?

Tradesmen Insurance Broker
from One Call Insurance 5.00 from 6 reviews
Pet Insurance Broker
from One Call Insurance 5.00 from 13 reviews
Commercial Property Insurance Broker
from One Call Insurance 4.93 from 24 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub