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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.83 (19056 reviews)

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4.86

Based on 19,056 reviews, last reviewed 1st Oct 2025

95620% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Fast and friendly, informative and helpful team. Fast and friendly, informative and helpful team. Helped me with my car insurance and obtained me the very best deal. Reviewed on: 1st October 2025

Latest lowest rating:

1

Still Waiting My car was damaged by a truck while I was away from it. One Call have been given cctv and know who the company are but have not returned my excess th... Read more Reviewed on: 30th September 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (19056)

Brilliant insurance company

I use One Call insurance as they are a local company and are local to where i live , they always give the best quote for my car insurance , i would reccommend them to everyone. Reviewed on: 17th July 2023

Reliable honest friendly insurance

I highly recommend Onecall insurance, there policies are easy to understand cover so much more than other companies. The staff are really friendly and always go the extra mile. Fantastic job one call keep up the great work Reviewed on: 16th July 2023

Got ripped off

Seriously unhappy - I had my first ever motorbike accident this year. It was 100% not my fault, driver pulled right across my nose, i had no chance. I had fully comp insurance with one call. I spoke to the claim handler and since then they have done NOTHING that i asked them to do. I am expecting to be fully reimbursed so i can replace the vehicle lost, with no cost to myself at all. This has not been the case and i have lost over half the value of my bike. So now im busted up, but healing, and have no chance at all to replace the bike someone decided to smash up. Completely not my fault and yet im left out of pocket. This is NOT what should happen when you are the victim of someone else's negligent. One call have let me down at every turn. absolutely gutted. After this experience i would not want to go back to them. Reviewed on: 15th July 2023

Very competitive renewal quotation

I was offered a very competitive quote renewal via Compare The Market which saved me money on my renewal. The policy was set up quickly and efficiently and seems to meet all my needs. Reviewed on: 14th July 2023

Fab service

Always great customer service from One Call Insurance Reviewed on: 14th July 2023

Car renewal

An easy to use website. Generally very competitive. Reviewed on: 13th July 2023

Quick policy price review

Happy with the interactive online discussion and ended up with a reduced cost for spare car insurance - good job. Reviewed on: 13th July 2023

quick and efficient

very good live chat function query dealt with quickly Reviewed on: 13th July 2023

Helpful

Helped out every time I have contacted, sorted out a mid term change too Reviewed on: 13th July 2023

AVOID AT ALL COSTS

AVOID THIS COMPANY AT ALL COSTS. My car was stolen and they refused to pay out, you can only talk to passive aggressive chat assistants who are desperate to get you off their log and will kick you off the chat if you so much as sneeze and force you to repeat yourself. They then cancelled my policy after racking up huge costs and then voided my insurance one week before the end of the policy and refused to pay out even though I managed to track the car thieves myself and retrieve the car. All of these 5 star reviews are fake! Reviewed on: 10th July 2023

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