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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

The best insurance policy.

The best insurance policy..!!,and very qualified staff Reviewed on: 25th September 2024

Easy process to follow.

Easy process to follow. Great prices, would highly recommend Reviewed on: 25th September 2024

The staff are always friendly.

The staff are always friendly and ready to help. Everything you need to know about your insurance is on the customer portal, which is easy to access. Reviewed on: 25th September 2024

Excellent Customer Service

Used portal and phone - all dealt with quickly Reviewed on: 25th September 2024

Not sure how One Call are finalists for anything.

Not sure how One Call are finalists for anything. They only reason I still use them is because I thought my insurance had continued at the same monthly price BUT IT HAD IN FFACT DOUBLED Reviewed on: 25th September 2024

Excellent customer service.

I dealt with a lady Leanne, which was incredibly helpful and a credit to the company. She got me a first class deal on my car insurance Reviewed on: 25th September 2024

Excellent

Very easy to contact great prices and good communication Reviewed on: 25th September 2024

It was easy to get a quote, and brilliant to...

It was easy to get a quote, and brilliant to deal with Reviewed on: 25th September 2024

Excellent value, the option to customise what you re...

Excellent value, the option to customise what you require for car insurance is very useful and everything is priced so you know exactly what you’re paying for. Website easy to navigate and set out really well. Reviewed on: 25th September 2024

Adjust my insurance

Eventually I managed to get through to the live chat to complete my payment. Reviewed on: 25th September 2024

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