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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Easy process to follow.

5
Easy process to follow. Great prices, would highly recommend Reviewed on: 25th September 2024

The staff are always friendly.

5
The staff are always friendly and ready to help. Everything you need to know about your insurance is on the customer portal, which is easy to access. Reviewed on: 25th September 2024

Excellent Customer Service

5
Used portal and phone - all dealt with quickly Reviewed on: 25th September 2024

Not sure how One Call are finalists for anything.

1
Not sure how One Call are finalists for anything. They only reason I still use them is because I thought my insurance had continued at the same monthly price BUT IT HAD IN FFACT DOUBLED Reviewed on: 25th September 2024

Excellent customer service.

5
I dealt with a lady Leanne, which was incredibly helpful and a credit to the company. She got me a first class deal on my car insurance Reviewed on: 25th September 2024

Excellent

5
Very easy to contact great prices and good communication Reviewed on: 25th September 2024

It was easy to get a quote, and brilliant to...

5
It was easy to get a quote, and brilliant to deal with Reviewed on: 25th September 2024

Excellent value, the option to customise what you re...

5
Excellent value, the option to customise what you require for car insurance is very useful and everything is priced so you know exactly what you’re paying for. Website easy to navigate and set out really well. Reviewed on: 25th September 2024

Adjust my insurance

5
Eventually I managed to get through to the live chat to complete my payment. Reviewed on: 25th September 2024

Give it to me straight!

5
I've used these people before and had a good experience with them. Other companies have a hostile approach when it comes to renewals. Bumping the premiums up excessively. One Call have been reasonable and are plain talking which for me is far more believable than all the corporate claptrap that is bandied about these days. Reviewed on: 25th September 2024

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