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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

TW9 helped with my renewal and made it cheaper for m...

5
TW9 helped with my renewal and made it cheaper for me by doing another quote. Reviewed on: 24th September 2024

I have been with this .

5
I have been with this .Company for a few years now and have only recently had to put in a claim. They are in my corner and still opposing some of the claim from the other Party, which is a pretty ridiculous thing they are claiming for Reviewed on: 24th September 2024

they help all the way for start to finsh

5
they help all the way for start to finsh Reviewed on: 23rd September 2024

Good response

5
Very quick to respond when my wife nad an accident. Reviewed on: 23rd September 2024

I’m not brilliant with online chat but found my call...

5
I’m not brilliant with online chat but found my call to One Call easy enough and had a positive outcome from TW9. Thank you. Reviewed on: 23rd September 2024

Saved £20 on renewal by getting into a chat.

5
Saved £20 on renewal by getting into a chat. Thanks TW9 for helping me save Reviewed on: 23rd September 2024

Excellent customer service from agent TW9

5
Excellent customer service from agent TW9 - understood my request and researched the best option available. Car insurance sorted and at a good price! Reviewed on: 23rd September 2024

Great customer service.

5
AM20 was so helpful. Answered my questions and I felt listened too. Reviewed on: 20th September 2024

HS1 was very helpful

5
HS1 was very helpful in getting my renewal cheaper for me. She was friendly and patient with my mistakes, and I've saved around £60 per year with her assistance :) Reviewed on: 20th September 2024

Had issues logging into customer portal and needed t...

5
Had issues logging into customer portal and needed to upload documents quick chat with HS1 and it was all done and accepted in 10mins Reviewed on: 20th September 2024

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