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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.84 (23130 reviews)

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4.86

Based on 23,130 reviews, last reviewed 6th Nov 2025

11% increase in 5 star reviews

in the past 90 days

57% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

More competitive quote using Chatbot I was able to get a more competitive quote using the Chatbot facility and this included the same extras such as legal cover. Reviewed on: 6th November 2025

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (23130)

Good response

Very quick to respond when my wife nad an accident. Reviewed on: 23rd September 2024

I’m not brilliant with online chat but found my call...

I’m not brilliant with online chat but found my call to One Call easy enough and had a positive outcome from TW9. Thank you. Reviewed on: 23rd September 2024

Saved £20 on renewal by getting into a chat.

Saved £20 on renewal by getting into a chat. Thanks TW9 for helping me save Reviewed on: 23rd September 2024

Excellent customer service from agent TW9

Excellent customer service from agent TW9 - understood my request and researched the best option available. Car insurance sorted and at a good price! Reviewed on: 23rd September 2024

Great customer service.

AM20 was so helpful. Answered my questions and I felt listened too. Reviewed on: 20th September 2024

HS1 was very helpful

HS1 was very helpful in getting my renewal cheaper for me. She was friendly and patient with my mistakes, and I've saved around £60 per year with her assistance :) Reviewed on: 20th September 2024

Had issues logging into customer portal and needed t...

Had issues logging into customer portal and needed to upload documents quick chat with HS1 and it was all done and accepted in 10mins Reviewed on: 20th September 2024

Quick and easy results!

Quick and easy results completely solving my issues. Clear and accurate information from the agent (HS1) Reviewed on: 20th September 2024

Smooth Renewal Process

AM4, the agent online, was polite, thorough and assisted with my car insurance renewal swiftly. Reviewed on: 20th September 2024

Jennifer JF3

Good experience on the live chat function with Jennifer JF3 , I hate these things normally as its never the same as speaking with a human, but the experience was good and we got there in the end. Very efficient overall Reviewed on: 20th September 2024

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