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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Long waiting time for online chat but Isabella was v...

4
Long waiting time for online chat but Isabella was very helpful and had great customer service! Reviewed on: 29th April 2024

One call need to read the reviews

1
No human being to discuss a question with . Unable to cancel my renewal via the portal or via the live chat. At least I have been given a number to try to speak to someone - but I honestly think this company should seriously look at the way they communicate with people Reviewed on: 29th April 2024

Esabella was very helpful and quick sorted my problem.

5
Esabella was very helpful and quick sorted my problem. Reviewed on: 29th April 2024

Isabella was very helpful , sorted out my query imme...

5
Isabella was very helpful , sorted out my query immediately. Reviewed on: 27th April 2024

Nicole NO2 was efficient and helpful.

5
Nicole NO2 was efficient and helpful. Top operator thank you Reviewed on: 26th April 2024

The on line chat was dealt with by CA4,

5
The on line chat was dealt with by CA4, very helpful and efficient and managed to reduce our policy as requested Reviewed on: 13th March 2024

CA4 was helpful and sorted out my questions to my sa...

5
CA4 was helpful and sorted out my questions to my satisfaction which resulted in a lowere renewal premium. Reviewed on: 13th March 2024

Live chat caller was excellent he was quick and knew...

5
Live chat caller was excellent he was quick and knew what he was doing Reviewed on: 13th March 2024

I found them very helpful and received a good quotat...

5
I found them very helpful and received a good quotation. Reviewed on: 6th March 2024

Big shoutout to ir2 for their incredible help with m...

5
Big shoutout to ir2 for their incredible help with my motorbike insurance. Professional, knowledgeable, and genuinely caring, ir2 made the whole process smooth and easy, finding me the perfect policy. If you need motorbike insurance, ir2 is your go-to. Thanks for everything! Reviewed on: 29th February 2024

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