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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

IR 2 was very helpful with my query

4
IR 2 was very helpful with my query Reviewed on: 29th February 2024

Took a while to have chat picked up but better then...

5
Took a while to have chat picked up but better then waiting on phone Reviewed on: 29th February 2024

Helpful and Thorough

5
I spoke to Tyler (TW9) on the online chat and he was a huge help, he has sorted me out with my renewal of my car insurance (I was initially going to leave) very pleased with how he came across, he was lovely and helpful throughout. Thank you Tyler. Reviewed on: 21st February 2024

Very happy biker

5
Tyler from TW9 was very helpful and sorted out my renewal without any issues Reviewed on: 21st February 2024

TW9 was very clear and concise and I did go over a c...

5
TW9 was very clear and concise and I did go over a couple things to make sure I understood what he was saying. I have been with one call for some years and I keep coming back Reviewed on: 21st February 2024

Happy Customer

5
There was rather a long wait to get through but when I did It was a positive experience, I had a live chat with Tyler (TW9) who answered all my queries politely and quickly, and at the end of our conversation I decided to continue my renewal with One Call. Reviewed on: 21st February 2024

Excellent service

5
My renewal came through I live chat with Tyler TW9 he was excellent and managed to save me some money on my premium. Very helpful and professional many thanks Reviewed on: 21st February 2024

TW9 was very helpful during our online chat.

5
TW9 was very helpful during our online chat. He was professional and responded appropriately to my requests for a better quote for the renewal of my car insurance, which to start with was grossly higher than like for like comparisons. Whilst not being able to fully match these, we were able to bring the price down without affecting the cover I wanted to one which was acceptable. Reviewed on: 21st February 2024

Saved me a lot of money and knowing you will be char...

5
Saved me a lot of money and knowing you will be charged per mile each month makes you drive less, which saves you more money Reviewed on: 18th February 2024

Ease to talk through live chat!

5
Ease to talk through live chat! But would like telephone call as an option Reviewed on: 8th February 2024

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