Smart Money People Logo

One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

Review One Call Insurance: Car insurance broker now

Help others make smarter decisions by sharing your own experience. Write a review

One Call Insurance Car insurance broker reviews (23131)

Great service

5
One of the best car insurance I’ve used. Great customer service they even let you know every month when you direct debit is due. Easy to contact by telephone but I’ve used the web chat as I had to change something you can even upload scanned documents on the chat so things can be sorted there and then. Thought the price was good as well Reviewed on: 14th October 2023

Brilliant

5
Amazing service, quick easy cover and additional products as needed. Reviewed on: 14th October 2023

Great service just needs alittle tweets.

4
The service that I've had has been pretty good, I have no complaints. The only thing I believe would make them better is if you could actually call and speak to someone, as the live chat can be alittle long winded and abit awkward to get what you actually need across to whoever you are speaking to. Reviewed on: 14th October 2023

The Customer comes first

5
Helpful, reliable and competitive on price. Reviewed on: 14th October 2023

Good value

5
One of the best. Been with them for many years. Helpful when you call. Would recommend Reviewed on: 14th October 2023

Car insurance

5
Reasonable premiums which do not hike at renewal. Therefore, I am a loyal customer. Reviewed on: 14th October 2023

Good and Bad

2
Ok whilst you are paying, not so good when you're claiming Reviewed on: 14th October 2023

Great company and local

5
Great service and a reasonable cost Reviewed on: 14th October 2023

Competitive and Reliable

5
I have used One Call gor many years snd have always found their prices are competitive and they are often negotiable too. Staff have always been supportive and answer any telephone calls promptly. Reviewed on: 14th October 2023

Easy to Navigate

5
Fantastic price and easy to navigate site. I'm just hoping it's a good price in January when I'm up for renewal. Thank you Reviewed on: 14th October 2023

Review One Call Insurance: Car insurance broker now

Help others make smarter decisions by sharing your own experience. Write a review