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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,214 reviews, last reviewed 9th Sep 2026
458600% increase in 5 star reviews
in the past 90 days
3100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service and after care Excellent service and after care Reviewed on: 9th September 2026
JSS's avatar
JSS

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026
Elsie M's avatar
Elsie M

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28214)

Calls are answered quickly and politely

5
Calls are answered quickly, by very polite, very helpful call handlers. Reviewed on: 19th July 2025

I've insured my van now for the third year running a...

5
I've insured my van now for the third year running and have found other insurance companies are up to £200 dearer and not as good cover . when people ask me about my insurance I always tell them to contact one call to get a quote Reviewed on: 19th July 2025

Easy and straightforward and simply

4
Easy and straightforward, good value for money Reviewed on: 19th July 2025

Price good

4
Price good , but I haven't had to make a claim so no other experience with the company Reviewed on: 19th July 2025

Very easy website friendly staff

5
Very easy website friendly staff Reviewed on: 19th July 2025

Great price.

5
Great price. I have been with One Call for my motor insurance for the past 4 years. Reviewed on: 19th July 2025

Pretty poor performance

2
When booking a breakdown recovery I was given a 90 minute window. It was late and probably shouldn’t have taken 90 minutes. When I was sent a tracker for the recovery agent I saw he was at his depot. After 2 hours he hadn’t moved. I called back and was told he was on his way, I pointed out he hadn’t moved from his base for sometime. When he eventually arrived, he hadn’t been notified until my second call. Which is pretty poor performance from “One Call” Reviewed on: 19th July 2025

insurance change

5
Had to change insurance for new car,done on line ,simple. Reviewed on: 19th July 2025

Excellent Service and Value

5
I have made comparisons for the years I have been with One Call and they always come up with the best value and cover more than their competitors. Reviewed on: 19th July 2025

I have used these for years.

5
I have used these for years. If you call with a lower quote than theirs they try to match it. So far I have no complaints with them .when I have phoned they were quick to answer. Reviewed on: 19th July 2025

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