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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28214 reviews)

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4.78

Based on 28,214 reviews, last reviewed 9th Sep 2026

458600% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and after care Excellent service and after care Reviewed on: 9th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28215)

Had a breakdown recently, onecall customer service w...

Had a breakdown recently, onecall customer service was excellent and very easy. Can't believe how quick they rescued me. Everything was easy and thoroughly dealt with and o stress involved on my part. Would recommend to my friends and family. Reviewed on: 18th July 2025

Satisfied client.

The whole process was very straight forward and was a good price compared to others. Reviewed on: 18th July 2025

Claiming

Not had to make a claim (touch wood) but have heard from others that their response is good Reviewed on: 18th July 2025

All customer service contact I have had has been fas...

All customer service contact I have had has been fast, efficient and friendly. The team was very effective. Reviewed on: 18th July 2025

I needed to claim last year and although I struggled...

I needed to claim last year and although I struggled with the constant uploading of photos and documents overall it was a good experience Just wished that after I had uploaded my documents to them they could share them with the repair services that called me. I had to upload everything photos three times all in all. Reviewed on: 18th July 2025

Many extras are included in basic cover.

Many extras are included in basic cover. Reviewed on: 18th July 2025

Quick and efficient .

Quick and efficient . I consider it excellent value for money. I also use it for property. Reviewed on: 18th July 2025

Very good service

Have been using Company for a few years and found them very courteous and helpful Reviewed on: 18th July 2025

One happy human

My experience was awful when I tried to phone couldn't get anyone to talk too kept going through the system press this and that in the end decided to go on line to the portal .only because I wanted to pay as I was pleased they put my insurance down very happy with that so after paying which was easy I was over joyed this is the best insurance ever been with them for years when you can get hold of a human they are polite and helpful let's see what happens next year Reviewed on: 18th July 2025

Good Value.

Easy to use, easy to navigate website with highly competitive pricing - good practice of providing more than sufficient notice of renewal dated. Straightforward to negotiate with - however, life would have been simpler if negotiated premium had been offered in the first place. Reviewed on: 18th July 2025

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