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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.84 (23129 reviews)

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4.86

Based on 23,129 reviews, last reviewed 6th Nov 2025

11% decrease in 5 star reviews

in the past 90 days

41% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

More competitive quote using Chatbot I was able to get a more competitive quote using the Chatbot facility and this included the same extras such as legal cover. Reviewed on: 6th November 2025

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (23129)

Good company

Always easy to contact, very helpful call handlers. transparent in pricing. Reviewed on: 5th September 2023

I5 insurance

All good ty one call all went well and good contacts Reviewed on: 5th September 2023

Just what I needed.

Great service, communication and price. What more could one want! Reviewed on: 4th September 2023

Trying to get on the phone almost impossible, customer portal not working properly.

Have to use online since phoning if you don't want a quote or claim it is impossible to contact them. Their website keeps saying use 'customer portal' they have no number. Sometimes you need to talk to them. I have two policies with them when I go to customer portal only one policy is shown. Log out and back in only the second policy shown. Can never see both policies listed at the same time when logged in. Seems to be random which policy they show. Reviewed on: 4th September 2023

Very good when I had a problem

I have found One Call Insurance to be very good and have renewed with them for a second year. The main reason was that when my car broke down at 1.30am in the morning, they arranged a recovery service that arrived within 40 minutes. The problem was resolved and I was back on my way within half an hour. Reviewed on: 4th September 2023

A helping hand with a potential accident claim

One Call came to my aid when an older driver who I assisted in guiding her out of the car bay next to mine , promptly smashed my rear light and scratched my car. The driver drove off despite of appeals from witnesses to leave her details. One Choice made sure that the used every means to contact the driver...though we had only a partial number plate... Reviewed on: 4th September 2023

Quick and easy

Was dealt with very efficiently and professionally. Reviewed on: 4th September 2023

Hard to beat

Have used One Call for a few years now and always deliver best insurance at the best price Reviewed on: 4th September 2023

No problems!

Easy to set up, no hassle and great price. Also customer service were helpful with minor problems. Reviewed on: 4th September 2023

Easy online application

I applied online, my husband normally does all this stuff, but he was in hospital so I had to sort it. I was a bit nervous but it was easy, don't know why I haven't done it before. Excellent. Reviewed on: 3rd September 2023

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