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One Call Insurance: Car insurance broker reviews

4.79
Based on 27,387 reviews, last reviewed 10th Jul 2026
192150% increase in 5 star reviews
in the past 90 days
2100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The live chat was so fast I used live chat to ask if my windowscreen would be covered with my insurance (as I couldn’t find it on my documents) and within 5mins, I had the answ... Read more Reviewed on: 10th July 2026
Chan R's avatar
Chan R

Latest lowest rating:

1

No number to call have to... No number to call have to use chat Reviewed on: 9th July 2026
David S's avatar
David S

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (27407)

Previous issue with an accident and the repairs take...

1
Previous issue with an accident and the repairs taken out on my vehicle by One Calls chosen garage. My car came back with the engine management light on and more additional issues which ended up costing me over £4k (New computer, DPF and EGR) Garage refused to accept the blame and One Call washed their hands of it and basically said it was nothing to do with them. Also my insurance cover has a like for like car as a courtesy vehicle when needed... I drive an A Class Mercedes Automatic, the vehicle I was issued was around 10 years older, a small cheap run around that smelt of cigarettes and dogs.... I was over the moon.... So that is why they are rated as poor in all angles. Reviewed on: 11th July 2025

Very helpful when I moved address and had to change...

5
Very helpful when I moved address and had to change and update my policy. Price was amazing and with all the benefits Reviewed on: 11th July 2025

Always competitive for price .

5
Always competitive for price . Customer service has always been good and resolved any issues quickly Reviewed on: 11th July 2025

First class .

5
Never had a problem. When ever I’ve had to phone them everything has been resolved Reviewed on: 11th July 2025

Always helpful and good value.

5
Always helpful and good value. Easy to deal with Reviewed on: 11th July 2025

Been with them for years, always competitive on price

4
Been with them for years, always competitive on price Reviewed on: 11th July 2025

I have been a customer for several years.

5
I have been a customer for several years. Fantastic customer service good rates and have always been very helpful when needed. I have recommended One Call to a few people and they too have also been happy with the service provided. Reviewed on: 11th July 2025

Very pleased

5
Very pleased, acceptable cost for insurance with full no claims Reviewed on: 11th July 2025

Fantastic, supportive team

5
Had an small car incident and the way it was handled was so smooth but not only that every member of the team I spoke to were so professional and also down to earth and not just cogs in a machine. Reviewed on: 11th July 2025

One call insurance great customer service

5
Always spot on customer service great Reviewed on: 11th July 2025

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