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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (27405 reviews)

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4.79

Based on 27,387 reviews, last reviewed 10th Jul 2026

192150% increase in 5 star reviews

in the past 90 days

2100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The live chat was so fast I used live chat to ask if my windowscreen would be covered with my insurance (as I couldn’t find it on my documents) and within 5mins, I had the answ... Read more Reviewed on: 10th July 2026

Latest lowest rating:

1

No number to call have to... No number to call have to use chat Reviewed on: 9th July 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (27405)

Monty payments convenience, with no interest, resp...

Monthly payments convenience, with no interest, responds well when talking to call centres, they appear knowledgeable and flexible. Not always able to obtain the maximum response at renewal but fair, leaving me feeling not treated unfairly Reviewed on: 11th July 2025

The communication is great and the cluster service i...

The communication is great and the cluster service is outstanding Reviewed on: 11th July 2025

I've been with them for over 10 years with my car in...

I've been with them for over 10 years with my car insurance...which says it all :-) Reviewed on: 11th July 2025

Platinum Car Insurance Policy for pensioners.

I have been with One Call Insurance now for a number of years and have never had a complaint against their services. I am now on their Platinum Service for my car insurance have both breakdown services and windscreen exchange services included with my policy. Reviewed on: 11th July 2025

Always calm, kind and professional.

Whenever I have had to contact they have always been extremely helpful. I once had to report a window being smashed and an attempted break in to my car and the person I spoke to was extremely helpful in passing on the details to the get the window repaired and the costing. Considering I was shook up about it, she was both calm and kind as she explained each process. This is a company I would recommend. Reviewed on: 11th July 2025

I am registered disabled and they have always treate...

I am registered disabled and they have always treated me with the upmost kindness and honesty. Reviewed on: 11th July 2025

Excellent customer service

Excellent customer service and the best value available. Reviewed on: 11th July 2025

One Call always listen...

One Call have listened too and answered every query I have had over the years. Advisors have also been friendly yet professional and very knowledgeable of their products Reviewed on: 11th July 2025

Previous issue with an accident and the repairs take...

Previous issue with an accident and the repairs taken out on my vehicle by One Calls chosen garage. My car came back with the engine management light on and more additional issues which ended up costing me over £4k (New computer, DPF and EGR) Garage refused to accept the blame and One Call washed their hands of it and basically said it was nothing to do with them. Also my insurance cover has a like for like car as a courtesy vehicle when needed... I drive an A Class Mercedes Automatic, the vehicle I was issued was around 10 years older, a small cheap run around that smelt of cigarettes and dogs.... I was over the moon.... So that is why they are rated as poor in all angles. Reviewed on: 11th July 2025

Very helpful when I moved address and had to change...

Very helpful when I moved address and had to change and update my policy. Price was amazing and with all the benefits Reviewed on: 11th July 2025

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