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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28218 reviews)

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4.78

Based on 28,218 reviews, last reviewed 11th Sep 2026

458800% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy to arrange, helpful staff Easy to arrange helpful staff. I received a follow up call after I bought the insurance to checkk I had everything I needed Reviewed on: 11th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28218)

Very mixed assistance given by Support people.

The chat line person was very impersonal and kept asking the same question without really explaining what or why! I then phoned a person who was very helpful. But then we changed cars on a Saturday and no calls were being received, so we had to go back to the chat line, where the person was more helpful than the previous time, but the process was very slow! Reviewed on: 16th July 2025

Never had any problems great service

Never had any problems great service Reviewed on: 16th July 2025

Excellent service and price very happy, been with th...

Excellent service and price very happy, been with them for years Reviewed on: 16th July 2025

I spoke to Ei1 on the online chat and she was very e...

I spoke to Ei1 on the online chat and she was very efficient and helpful. Very quick too! Reviewed on: 16th July 2025

They dealt with my claim brilliantly

They dealt with my claim brilliantly easy and supportive from start to finish Reviewed on: 16th July 2025

Excellent Product Range and Service

Excellent Product Range One Call have always found the right product for us. Reviewed on: 16th July 2025

My dealings with One Call insurance and breakdown co...

My dealings with One Call insurance and breakdown cover have been excellent. Staff are very friendly and helpful. Reviewed on: 16th July 2025

Great company helpful and supportive

Great company helpful and supportive Reviewed on: 16th July 2025

I have always been very pleased with OneCall when I...

I have always been very pleased with OneCall when I have had to contact them. The agents have been extremely helpful, supportive and efficient with my queries. Thank you. Reviewed on: 16th July 2025

Quick easy to communicate with one call using the po...

Quick easy to communicate with one call using the portal. Offering competitive prices and support with queries. Reviewed on: 16th July 2025

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