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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28219 reviews)

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4.78

Based on 28,219 reviews, last reviewed 13th Sep 2026

458900% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Making a claim When i have had to make a change to my policy the customer service team are helpful and consise. When i had an accident the breakdown procedure was ve... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28219)

Good price and breakdown cover excellent service

Good price and breakdown cover excellent service Reviewed on: 16th July 2025

Never any issues and premiums have never gone up

Never any issues and premiums have never gone up Reviewed on: 16th July 2025

Car Accident

I had a car accident and One Call dealt with it very professionally. I did experience a couple of hick ups along the way mainly not being able to speak to a person rather than texting but once I did get to speak to a person the process from then on was plain sailing. Very pleased with the outcome. Reviewed on: 16th July 2025

Customer care is excellent.

Customer care is excellent. When I needed to contact One Call (because my car had broken down) the person I spoke to was helpful and reassuring. The service was prompt and efficient. Reviewed on: 16th July 2025

Good, Honest & Reliable Broker.

I've never had an issue with this broker. They've always been clear, concise and open in their communication with me. No issues whatsoever. Reviewed on: 16th July 2025

GREAT value for money!

GREAT value for money! No need to shop around Reviewed on: 16th July 2025

Been with you for along time and always been treat w...

Been with you for along time and always been treat with curiosity Reviewed on: 16th July 2025

Very friendly and helpful staff.

Very friendly and helpful staff. Reviewed on: 16th July 2025

Clear communications

Renewal notices very clear so takes the hassle out of looking for the next years insurence. Remaining competitive helps. Reviewed on: 16th July 2025

One Call really care.

One Call really care. One day after becoming a One Call customer, I received a courtesy call from a very friendly and polite young man. He immediately put my mind at rest and convinced me that I'd made the right decision of becoming a One Call customer. In forty years of motoring, I've never experienced such customer care. Thank you. Reviewed on: 16th July 2025

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