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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,219 reviews, last reviewed 13th Sep 2026
458900% increase in 5 star reviews
in the past 90 days
3100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Making a claim When i have had to make a change to my policy the customer service team are helpful and consise. When i had an accident the breakdown procedure was ve... Read more Reviewed on: 13th September 2026
Katrina W's avatar
Katrina W

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026
Elsie M's avatar
Elsie M

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28219)

Keep up the good work

5
Good service, easy to use web site and knowledgeable agents when I’ve contacted them! Reviewed on: 13th July 2025

Car Insurance

5
The staff I spoke to were very informative and helpful. Reviewed on: 13th July 2025

Value for money, friendly customer service, not kept...

5
Value for money, friendly customer service, not kept waiting too long if car breaks down or has issues, always helpful and offers suggestions if needed. Reviewed on: 13th July 2025

Very easy to deal with .

5
Very easy to deal with .Great value for money and the portal is excellent Communication is very clear and precise so you know what you are getting. Cannot fault. Would recommend to my friends and family Reviewed on: 13th July 2025

Easy to deal with really quick on replying

5
Easy to deal with really quick on replying Reviewed on: 13th July 2025

Good company to insure with

5
I've been with One Call for a couple of years now. They are competitive on prices and when I did need to claim the process was smooth and very professionally managed Reviewed on: 13th July 2025

Car insurance

5
Excellent service if needed to contact them very helpful with any questions Reviewed on: 13th July 2025

I have experienced excellent customer service with O...

5
I have experienced excellent customer service with One Call. My car insurance actually came down in price this year with no reduction in cover! I think One Call are a very professional & customer-focused company. I've been with them over 5 years now! I will be looking into their home insurance when mine comes up for renewal....I probably should have done so ages ago! Overall, I feel reassured to know I'm covered with such an excellent car insurance provider. Reviewed on: 13th July 2025

One of the best

5
Been with them for over ten years so easy to get through to on the phone great customer service just excellent service throughout Reviewed on: 13th July 2025

Been with One Call for years.

5
Been with One Call for years. Excellent service. On the odd occasion had to call them was friendly and helpful great value car insurance company. Reviewed on: 13th July 2025

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