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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28219 reviews)

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4.78

Based on 28,219 reviews, last reviewed 13th Sep 2026

458900% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Making a claim When i have had to make a change to my policy the customer service team are helpful and consise. When i had an accident the breakdown procedure was ve... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28219)

been with one call insurance companyfor a fe...

I have been with one call insurance company for a few years now and have never had any problems always good customer service Reviewed on: 14th July 2025

Always provides an excellent service.

Always provides an excellent service. Reviewed on: 14th July 2025

Easy and no fuss insurance, I have no problem with O...

Easy and no fuss insurance, I have no problem with One Call insurance Reviewed on: 13th July 2025

I have been a customer for a long time and have neve...

I have been a customer for a long time and have never had a better experience including dealing with my accident from start to finish was well informed of my progress. Reviewed on: 13th July 2025

Always satisfied with the help and advise given

Always satisfied with the help and advise given Reviewed on: 13th July 2025

Great customer service.

Great customer service. Never had any issues. Competitive insurance price. Reviewed on: 13th July 2025

Good value

Easy to converse. Helpful. Accident Vehicle repairs like new. Supportive. Great value. Website easy to use. Reviewed on: 13th July 2025

A Service That Keeps Giving Year After Year

We’re now in our third consecutive year with One Call Insurance — and that’s no coincidence. What keeps us coming back isn’t just the consistently competitive pricing (even at renewal — a rare gem these days!), but the sheer brilliance of their team and customer care. Before each renewal, they’ve actively worked behind the scenes to make sure we’re getting the best deal — not just letting policies roll on autopilot like many do. Every single time I’ve reached out, I’ve spoken to people who are not only professional, but refreshingly real — personable, kind, and genuinely interested in helping me as an individual, not just a number on a file. That personal touch? It matters. Feeling valued as a customer doesn’t just tick a box — it lifts your whole day. It builds trust. It makes you smile. And in a world of endless choice, it makes sticking with One Call an easy decision. Nothing’s ever too much trouble. Every request has been handled without fuss, with clarity and care. That blend of excellent customer service and fair pricing is rare — and One Call nails it. They’ve been a delight to deal with from day one. So here’s to more years ahead — with gratitude and a big thumbs up from a very happy customer. Reviewed on: 13th July 2025

Great Customer. service

One Call have great customer service and have always treated me well as a customer. No issues Reviewed on: 13th July 2025

They do the hard work for you. Value for Money

They do the hard work for you. Value for money. Helpful call centre Reviewed on: 13th July 2025

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