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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28219 reviews)

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4.78

Based on 28,219 reviews, last reviewed 13th Sep 2026

458900% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Making a claim When i have had to make a change to my policy the customer service team are helpful and consise. When i had an accident the breakdown procedure was ve... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28219)

customer service

always had good service when contacted Reviewed on: 14th July 2025

Great customer service

Any dealings I have had with them on the phone my enquiry is dealt with efficiently and with empathy Reviewed on: 14th July 2025

All good.

All good. Reasonable price, good customer service. Helpful portal Reviewed on: 14th July 2025

Mike's One Call Car Insurance Review

Platinum Service is really good and easy to use, giving you peace of mind for three years and more. Reviewed on: 14th July 2025

Scammers, one click away.

I bought bike insurance from One Click, and after my insurance agreement was complete; bear in my mind, I never missed a payment or was a payment late; my direct debit mandate was obviously cancelled, One Click had the audacity to go into my bank account and take money from me. One Click justified this by saying I have to prove I have insurance, because it's illegal to ride without insurance, and therefore, will continue to remove money from my account until I 'prove' I'm not riding my bike. DISGUSTING BEHAVIOUR!!! Bikers beware. One Click, regardless of a DD will remove money from your account without authorisation, because not only are they an insurance company, they are also vigilantes, taking payments to make sure no one does anything illegal. What's next? Taking money from my account for my TV License, just to 'make sure' I'm not watching the BBC illegally? ABSOLUTE DISGRACE OF A COMPANY!!! AVOID LIKE THE PLAGUE!!! They also have not honoured my NCB. After I no longer wanted to insure my bike, One Click, have decided not to honour my NCB, therefore, I will loose my no claim bonus to continue on my other bike. Shocking insurance company. And, to top it off, the money they stole from my account, they're not going to refund me. This company must be run by children because their actions are out of a lack of maturity. Pathetic. Reviewed on: 14th July 2025

Always there when needed

Always there when needed - excellent value .. and will adjust renewal to keep loyal customers Reviewed on: 14th July 2025

Best price.

Best price..best options..great customer service...online portal easy to use you can't ask for more than that. Reviewed on: 14th July 2025

Prompt and efficient

Very prompt to respond on the telephone and good recovery service Reviewed on: 14th July 2025

Great experience - always easy to deal with One Call...

Great experience - always easy to deal with One Call as they are friendly and knowledgeable. Insurance is confusing for many people and they make it easier. Reviewed on: 14th July 2025

Great cover easy monthly payment

Great cover easy monthly payment Reviewed on: 14th July 2025

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