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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28222 reviews)

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4.78

Based on 28,222 reviews, last reviewed 16th Sep 2026

459100% increase in 5 star reviews

in the past 90 days

3200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Friendly helpful staff on phone. Friendly helpful staff on phone. not too long waiting for advisor. Querys answered well. Reviewed on: 16th September 2026

Latest lowest rating:

1

Appalling service from start to finish I had to make a claim on my car insurance and staff at One Call Insurance were incompetent. I had sent images of the damage as requested by them and ... Read more Reviewed on: 15th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28222)

Great customer experience

Great company to deal with, quick and simple processing of cover, documents and support Reviewed on: 9th October 2024

Changed my policy via call agent AR5 and was provide...

Changed my policy via call agent AR5 and was provided with timely, patient and courteous service Reviewed on: 9th October 2024

Quoted £250 MORE than rivals on a renewal notice.

Quoted £250 MORE than rivals on a renewal notice. Contacted them to make sure they DIDN'T auto-renew but received a message telling me they were going to auto-renew. Phoned them, they confirmed insurance would NOT auto renew but still receiving emails thanking me and telling me the renewal would be collected. Absolutely appalling company, very difficult to contact by phone, even more difficult to get them to stop contacting Reviewed on: 9th October 2024

Faye was very helpful

Faye was very helpful when I found the login portal challenging. She sorted my replacement quote out for me. FP2 Reviewed on: 9th October 2024

One Call Insurance is prompt and responsive to clients

One Call Insurance is prompt and responsive to client telephone calls. Reviewed on: 9th October 2024

Well-handled Claim

Advisors handled my claim in an efficient, professional but friendly way. The progress of my claim was well communicated and the chat online facility was a useful way of getting in touch. Reviewed on: 9th October 2024

Everything is easy with one call including the porta...

Everything is easy with one call including the portal with all the information and documents you need. Reviewed on: 9th October 2024

Price Near enough the same price as last year.

Near enough the same price as last year. But luckily I never had to make a claim Reviewed on: 9th October 2024

I have been with One Call for several years but do a...

I have been with One Call for several years but do always shop around when it comes to renewal but One Call always find the best deal for me and are always very helpful Reviewed on: 9th October 2024

car insurance cover

Quick, easy and value for money car insurance cover Reviewed on: 9th October 2024

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