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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Hassle Free

Hassle free no nonsense straight to the point fixed price car insurance for three years,with no hidden or sudden price hikes unlike others. Reviewed on: 14th October 2022

Car insurance

Great insurance quotes cheap prices. Reviewed on: 14th October 2022

Always Reliable

One Call consistently provide the excellent service they pride themselves in. Reviewed on: 14th October 2022

Easy 5 Star

Straightforward online transaction at an excellent price for all my car insurance requirements. Reviewed on: 13th October 2022

Ridiculous

Having changed my bank I managed to change every direct debit except one which is Onecall insurance going to the portal which hardly ever works it said my email address was insecure I have literally tried everything then they send a letter informing me it was going to be cancelled what really gets me is there’s no telephone number so how the hell can you get in touch with them,I did however find a number which is Onecall commercial insurance same company so I called them thinking the nice person on the other end of the phone would help he was so ignorant if I owned that company he would be out of the door it needs the ombudsman calling in to sort this out and when I have finished this review that’s exactly who I’m ringing Reviewed on: 12th October 2022

Frustrating live chat

Have been with one call many years with different vehicles.The new live chat experience is confusing and frustrating this must be worse for elderly folk. I have 3 vehicles with one call when the policies expire I shall be moving to a company I can chat to. Reviewed on: 11th October 2022

Terrible

Requested change of address which could not be done. One call ended policy and charged me for cancellation!! Reviewed on: 10th October 2022

Diggy the dog

Excellant value and service every year. Reviewed on: 6th October 2022

Very helpful

Good service and saved money for second year running Reviewed on: 6th October 2022

Crooks - they take money from CC without authority

Took out Car Insurance in 2021. Authority to auto-renew declined. Come 2022, no price for renewal sent, just 'we have renewed your policy'. They took the money 5 days early. No-where on their portal anywhere to find out what, when or how much. No email address for them. Just a chat bot that times out after 15 mins, then back in the queue to try to contact them. Crooks. Avoid at all costs. Reviewed on: 4th October 2022

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