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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

95% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Great customer service

I always shop around for car insurance, and never go for the same company 2 years running. However, I really wanted to stay with One Call because they have great customer service, and always send an email detailing the next direct debit. They also send details of your policy in an easy to understand way. And recently have matched my quote from an alternative company, which I was so glad for. Reviewed on: 8th October 2021

Had a great experience.

Been a very helpful and affordable/reliable insurance company. Reviewed on: 8th October 2021

Car Insurance

When i contacted them to inform them i had a cheaper quote for my renewal and wanted to cancel the automatic renewal, they talked it through and got me a better deal. I dealt with a lovely lady, so nice and helpful Reviewed on: 8th October 2021

Helpful and patient

I was able to get through to someone online. They were able to help me immediately. No hanging on the phone. No stress - just what you meed Reviewed on: 8th October 2021

Scottishchic

When my car got reversed into, my insurance company couldn’t be more helpful along with the curtesy car company. Outstanding service throughout. Reviewed on: 8th October 2021

Review

Great price and service with an easy to use app. Reviewed on: 8th October 2021

Very cheap in the city

I switched over from a different insurance and am very happy I did. Not only is one call a lot cheaper for where I've moved, their customer service is amazing too. Reviewed on: 8th October 2021

not only do i have car insurance but i have home insurance as well

last year a car towing a boat mis-judged a corner and took my front wing and bumper. but one call was on the case almost before i had put the phone down. I left things to them and although it took a while I was not without a car. Reviewed on: 8th October 2021

Very easy to deal with

I have never had any problems, there are always people on the end of the phone who know what they are talking about. I am older and not a great fan of online chat so always happy to be able to talk to a person Reviewed on: 8th October 2021

The best

Professional and reliable. Easy to use site Reviewed on: 8th October 2021

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