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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (27848 reviews)

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4.79

Based on 27,846 reviews, last reviewed 28th Jul 2026

425800% increase in 5 star reviews

in the past 90 days

2600% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

PS1 was great. PS1 was great. Really smooth & quick service Reviewed on: 28th July 2026

Latest lowest rating:

1

In the event of a claim Happy to take your money but terrible in the event of an incident. They claim to act on ‘your’ behalf but are a 3rd party outfit that are Claim Handle... Read more Reviewed on: 21st July 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (27848)

Efficient renewal of my insurance

CA4 (Callum) was efficient and concise while sorting my insurance renewal. Reviewed on: 6th February 2024

Sean E and TW 9 excellent agents

Sean E and TW 9 are both very friendly and professional agents. Sorted my problem out quick given me very good options and the best value. Thank you. Reviewed on: 31st January 2024

Very Helpful and a pleasureable experience I would m...

Very Helpful and a pleasureable experience I would most definitely reccomend One Call Reviewed on: 31st January 2024

Tyler was very helpful

Tyler was very helpful and got to the point when needed Reviewed on: 31st January 2024

TW9 sorted out my renewal very quickly and efficient...

TW9 sorted out my renewal very quickly and efficiently - many thanks Reviewed on: 31st January 2024

Tw9 you were most helpful

Tw9 was very helpful. Thank you. Reviewed on: 31st January 2024

Tyler TW9 was very helpful and managed to get my re...

Tyler TW9 was very helpful and managed to get my renewal cheaper Reviewed on: 31st January 2024

Disgraceful and dishonest customer service.

Disgraceful and dishonest customer service. I called to cancel my renewal a week before it was due (this can't be done on the customer portal) and told the advisor the policy wasn't suitable. I was provided with another quote that i said i would think about.... i did not call back. I was later advised by email that my renewal of the unsuitable was going ahead. I called again and asked why? and was told I did not use the exact phrase ' cancel my automatic renewal' so they would charge me £62 to cancel it! I said i had allready cancelled it so they reduced the cancellation fee to £32 and threatened debt recovery if i didn't pay! I asked to speak with a manager and the advisor flippantly replied 'well they will say the same thing' I again insisted that i speak with a manager and was told they may be busy and it could be a 72 hour wait for a call back. I again insisted so the advisor went off the line and returned a few minutes later and said they will (finally) cancel the policy and the associated charges. Sad thing for them is if the matter had been handled with more honesty and integrity instead of trying to chance fleecing me I would have taken them up on their lower quote. The advisor literally lost them my business Reviewed on: 29th January 2024

Worst insurance company ever.

Worst company ever. No way to contact them, they lie on chat and pass you back and forth. Mother is elderly and they refuse to speak to her on the phone Reviewed on: 28th January 2024

Helpful staff CA4 was particularly helpful answered...

Helpful staff CA4 was particularly helpful answered any questions I had Reviewed on: 25th January 2024

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