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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (27848 reviews)

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4.79

Based on 27,846 reviews, last reviewed 28th Jul 2026

425800% increase in 5 star reviews

in the past 90 days

2600% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

PS1 was great. PS1 was great. Really smooth & quick service Reviewed on: 28th July 2026

Latest lowest rating:

1

In the event of a claim Happy to take your money but terrible in the event of an incident. They claim to act on ‘your’ behalf but are a 3rd party outfit that are Claim Handle... Read more Reviewed on: 21st July 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (27848)

CA4 was really helpful and beat quotes from comparis...

CA4 was really helpful and beat quotes from comparison websites. Reviewed on: 25th January 2024

Spoke to Callum CA4 in online chat, he was helpful.

Spoke to Callum CA4 in online chat, he was helpful. Renewal price has beaten comparison websites for 3 years now. Reviewed on: 25th January 2024

Spoke to callum CA4 on live chat he was very helpful...

Spoke to callum CA4 on live chat he was very helpful and informative Reviewed on: 25th January 2024

Dishonest company.

After the first year of insurance with them they hiked up the price and then ought to renewed my policy and took the money from my account even though I had tried repeatedly to contact and cancel the insurance this company is impossible to contact and impossible to leave.I I have to recover the money I sent to them via my bank recovery service. Do not ensure with this company. Reviewed on: 24th January 2024

Leah is very helpful, understanding and informative.

Leah is very helpful, understanding and informative. Reviewed on: 23rd January 2024

TG1 well recomennded

TG1 she was excellent made everything clear great help highly recomended Reviewed on: 17th January 2024

CA4 was professional and managed to get me a cheaper...

CA4 was professional and managed to get me a cheaper quote than I had accepted from another company. I'll be staying where I am for the next year Reviewed on: 17th January 2024

CA4 - VERY HELPFUL & CLEAR - Excellent service provi...

CA4 - VERY HELPFUL & CLEAR - Excellent service provided again, was able to match other online quotes. It will be my 3rd year sticking with One Call for my car insurance. Reviewed on: 17th January 2024

Avoid at all costs.

Avoid at all costs. I work in insurance and can honestly say this is the worst company I have ever come across. They couldn't add my daughter so I had to cancel the policy. No refund even though we paid all up front and only 5 months in. No way to contact them. Live chat conveniently cuts off if you want to cancel. Customer service staff who are completely incapable of answering any questions, listening, or providing any information that they are legally obligated to provide. Just send you back to live chat.. disgusting. NEVER USING AGAIN Reviewed on: 16th January 2024

READ THE 1 STAR REVIEWS

PRAY YOU NEVER HAVE TO CLAIM. I've never known a more devious insurer. Today i received "Notice of Legal Proceedings" From One Call Claims, they handle claims for One Call Insurance. We were stationary waiting to join a roundabout when the car behind shunted us, but no worries One Call told me on 4/5/23 that the drivers insurer accepted full liability, as expected. But today 10/1/24 One Call have changed the narrative and tell me "liability has not reached an amicable agreement" My educated guess, knowing how One Call are, is that they've heavily loaded the bill to the 3rd party insurers and so it is likely to go to District Court. IGNORE THE 5 STAR REVIEWS they are from people who were not claiming, just needing help with minor issues. READ THE 1 STAR REVIEWS and walk away Reviewed on: 11th January 2024

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