Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

One Call Insurance: Car insurance broker reviews

View other One Call Insurance products
4.79
Based on 27,853 reviews, last reviewed 30th Jul 2026
426400% increase in 5 star reviews
in the past 90 days
2600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Professional and easy to deal with I had to make an insurance claim. It was handled professionally with empathy and efficiently. I was kept informed of progress and everyone i spoke to ... Read more Reviewed on: 30th July 2026
Tracey J's avatar
Tracey J

Latest lowest rating:

1

In the event of a claim Happy to take your money but terrible in the event of an incident. They claim to act on ‘your’ behalf but are a 3rd party outfit that are Claim Handle... Read more Reviewed on: 21st July 2026
Jon's avatar
Jon
Read all reviews See your review

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (27855)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023
Neil Odonoghue's avatar
Neil Odonoghue

Car Insurance

5
received great service today. would definitely recommend to family and friends. Reviewed on: 12th October 2023
leah's avatar
leah

UK based, staffed by UK folks

5
As the title says, as it is based in the UK it is staffed by people who can better understand your needs. Easy access portal and not having to ring up for everything. Reviewed on: 12th October 2023
G's avatar
G

Great Experience

5
Extremely helpful staff and competitive renewal quote! Glad to stay with One Call for another year! Reviewed on: 12th October 2023
Hollie's avatar
Hollie

Great Service

5
RG4 was great today sorted my query correctly Reviewed on: 12th October 2023
Ryan G's avatar
Ryan G

DONT USE ONE CALL

1
Cheap but useless - you cant speak to anyone on the phone. The chat bots are always busy and you get passed from chat to chat. We foolishly let our policy renew year after year for the last 3 years and for the first time needed to make a claim only to be told that they would deduct 16% of any claim plus take the excess amount off as I had received a minor speeding fine 3 years ago that I didn't report on auto renewal of the policy. Also would not refund me a penny when I tried to cancel! Avoid them at all cost. Reviewed on: 12th October 2023
Paul Redfarn's avatar
Paul Redfarn

Customer service

5
Very professional ,efficient and polite Reviewed on: 12th October 2023
Maureen Wright's avatar
Maureen Wright

Excellent

5
Brilliant service. Easy to help out and sort things for you . Well done Reviewed on: 12th October 2023
Adam kelly 's avatar
Adam kelly

Needed proof of NCB

5
Very efficient online chat. I was able to get an email confirming my NCB status withing a couple of minutes and they will allow my wife and I to rotate insurance each year to maintain our NCB moving forward Reviewed on: 12th October 2023
mike bruce's avatar
mike bruce

Great insurance company

5
Never had any issue always happy to help overall great service Reviewed on: 12th October 2023
Char's avatar
Char

Great insurance company

5
Great insurance company, provides everything i need for car insurance Reviewed on: 12th October 2023
Anonymous 's avatar
Anonymous

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from One Call Insurance?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill