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One Call Insurance: Car insurance broker reviews

4.79
Based on 27,846 reviews, last reviewed 28th Jul 2026
425800% increase in 5 star reviews
in the past 90 days
2600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

PS1 was great. PS1 was great. Really smooth & quick service Reviewed on: 28th July 2026
Joseph R's avatar
Joseph R

Latest lowest rating:

1

In the event of a claim Happy to take your money but terrible in the event of an incident. They claim to act on ‘your’ behalf but are a 3rd party outfit that are Claim Handle... Read more Reviewed on: 21st July 2026
Jon's avatar
Jon

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (27849)

Company vehicle insurance

4
Great simple to use online service - quite easy to use online web pages Reviewed on: 4th October 2023

Excellent Chat experience

5
Adam B handled my request to reverse an Annual charge to monthly direct debit. This was done without any fuss and the direct debit set up immediately. I also upgraded my breakdown cover to be included in the direct debit. Quite complex but completed effectively and efficiently. Well done Adam B and One Call. Reviewed on: 4th October 2023

Great Service

5
Very helpful and provided the advice and guidance i required. Reviewed on: 4th October 2023

Best insurance and cheap

5
Best insurance and cheap, easy to cancel through portal Reviewed on: 4th October 2023

Easy to use

5
Price was good, site easy to use and able to chat with someone if needed. Reviewed on: 4th October 2023

Appalling customer service.

1
One Call in name only. In practice, two weeks after an impact with a wild animal, we are no further forward with arranging a repair on my wife's car. They appear to be refusing to pay the labour rate quoted by the local VAG approved body shop. They have done nothing to actively enable the repair. Use at your own risk. Reviewed on: 3rd October 2023

Easy to use

5
Quick and easy to use website straight forward information Reviewed on: 3rd October 2023

Easy insurance process

5
Despite never hearing of One Call I checked the Trustpilot reviews when they came up as a cheaper options for my car insurance renewal. The process to change insurers was easy & they are very competitive without feeling like they provide a 'cheaper service'. No issues so far. Reviewed on: 3rd October 2023

Excellent service

5
Easy to use website and competitive prices Reviewed on: 3rd October 2023

Recommend One Call insurance

5
I have nothing but satisfaction for the services provided by One Call insurance. Their online service is first class and their rates beats their rivals in the insurance field. Reviewed on: 2nd October 2023

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