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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Car insurance

5
Great company always there to help Reviewed on: 6th October 2021

Brilliant service

5
Outstanding service. Always happy to go that extra mile. Brilliant customer service Reviewed on: 6th October 2021

Competitive!

4
I've been with One Call for a few years now. Good cover with additional extra's at a reasonable price. Online service is excellent and responsive. What I like is that the annual premium doesnt hike up year after year as has been my experience with other insurers. Every year when I receive my renewal, I compare the cover, taking into account all extras which I have with my policy, quote I receive is competitive and so I remain. Overall very satisfied. Reviewed on: 6th October 2021

Great service all round

5
Always great service throughout have been with one call numerous years don't ever intend to switch. Reviewed on: 6th October 2021

Great insurance

5
This was such an easy switch, A great price and superior cover too. Reviewed on: 6th October 2021

Great service and quick too

5
Checked comparison site for cheapest option to add my daughter and OneCall (my existing provider) was still best value. Excellent webchat and easy to re-organise. Reviewed on: 6th October 2021

Great company

5
Easy to use very quick to get back to you plus great deals Reviewed on: 6th October 2021

Online and easy to arrange

5
Everything is online which makes it so much easier. The price of the car insurance was the cheapest I found. Easy to contact, good customer service. Pleased with the company that I have renewed again this year. Reviewed on: 6th October 2021

Friendly service. Good advice. Great product.

5
Really helpful staff offered advice and support, it was clear and easy to understand and the process was quick. Reviewed on: 6th October 2021

Windscreen claim

3
You only now how good insurance companies are, when you need to claim. When i had to claim they were very prompt with the service given even though i had to wait 6 days for a technician. Reviewed on: 6th October 2021

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