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One Call Insurance: Car insurance broker reviews

4.79
Based on 27,827 reviews, last reviewed 26th Jul 2026
424000% increase in 5 star reviews
in the past 90 days
2600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent value for money. Excellent value for money. Wide choice of benefits. Reviewed on: 26th July 2026
David N's avatar
David N

Latest lowest rating:

1

In the event of a claim Happy to take your money but terrible in the event of an incident. They claim to act on ‘your’ behalf but are a 3rd party outfit that are Claim Handle... Read more Reviewed on: 21st July 2026
Jon's avatar
Jon

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (27827)

Good service

5
I have been with one call for a number of years now and they offer good customer service and value for money.Would definitely recommend them for any insurance needs. Reviewed on: 17th September 2023

Rip Off if you change car

1
Wanted to change insurance cover as a result of changing car, but was unable to do so with the initial underwriters so lost the £180 for 12 month insurance even though I had eight months remaining. Was initially told on the portal chatline that the existing underwriters would transfer money to new policy but later told this was not possible. Was also very time consumming to get quote for new car as I was unable to do it through the portal, chatline or telephone (until a day or so before). Hate to think the time a claim must take. Reviewed on: 17th September 2023

Review

3
I have been a customer of One Call for many years as too my family. However recently we have lost the one to one customer service which is such a shame as it makes life so much easier for some people. I for one prefer the direct contact. It would be great if you could ring that back! Thank you Mrs Adams Reviewed on: 17th September 2023

Car insurance

5
Very good cover at the best price going Reviewed on: 17th September 2023

Car insurance

5
My insurance is affordable and the staff are helpful and polite Reviewed on: 17th September 2023

Insurance at the right price

5
Good service. Competitive price. All on line but so is every insurance now! Reviewed on: 17th September 2023

Fantastic

5
All hassle free and with great price. Reviewed on: 17th September 2023

No problems with One Call

5
I find them very easy to deal with Reviewed on: 17th September 2023

Easy to deal with

5
Have been with One Call for 3 years. Have both car and house insurances. Find them easy to deal with, courteous, knowledgeable and show great patience. In addition they offer very competitive prices. Reviewed on: 17th September 2023

Excellent company to deal with

5
Easy to get the competitive quote and documents arrive promptly. Reviewed on: 17th September 2023

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