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One Call Insurance: Car insurance broker reviews

4.80
Based on 31,238 reviews, last reviewed 30th Sep 2026
741600% increase in 5 star reviews
in the past 90 days
4000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

EASY PEASY IT WAS ALL ARRANGED ONLINE IN AN EASY TO UNDERSTAND WAY. Reviewed on: 30th September 2026
RAY HARPER's avatar
RAY HARPER

Latest lowest rating:

1

Unhelpful call centre operators who work from a script. Unhelpful call centre operators. No updates. very very slow to get anything done. It took weeks and weeks to get a curtesy car. I spent hours and hour... Read more Reviewed on: 29th September 2026
John Y's avatar
John Y

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (31246)

Great fast Customer Service

5
The queue to start a chat regarding a renewal and some changes moved quickly. The agent was very clear in her information and was happy to answer and clarify any queries. Very polite and patient. Excellent experience. Reviewed on: 9th July 2025

Had to change policy details.

5
Had to change policy details. Very patient and professional advisor CN4! Was helpful got down to a reasonable cost and prevented me moving to another company. Made it very easy. Reviewed on: 9th July 2025

Fast and advice perfect.

5
Fast and advice perfect. JH7 was very helpful Reviewed on: 9th July 2025

Feedback.

5
Helpful service and quick. Easy to use on line. Reviewed on: 9th July 2025

Fast efficient , excellent all sorted quickly

5
Fast efficient , excellent all sorted quickly Reviewed on: 9th July 2025

Joshua H7 Corrected Insurance renewal date

5
Joshua H7 Corrected a mistake I made regarding my insurance renewal date, which was not required until the same day on the following month. Reviewed on: 9th July 2025

Live chat

5
Just had a live chat with AR6 who was very helpful and knowledgable , great service Reviewed on: 9th July 2025

Isabelle was very helpful in sorting the help I need...

5
Isabelle was very helpful in sorting the help I needed, been with one call insurance for many years and find them always helpful and consistent with my queries etc. Will keep on with this company as I am very satisfied in everything they do to help with any worries or concerns...keep up the good work! Reviewed on: 9th July 2025

Very helpful answering a query about voluntary work...

5
Very helpful answering a query about voluntary work with a Good Neighbours Scheme in my village. Other suggestions were made about the cover in my policy which were relevant although I did not need to change my cover . Reviewed on: 9th July 2025

I have been waiting for my excess to be refunded for...

1
I have been waiting for my excess to be refunded for over 3 months and still haven't got it and doubt that I ever will. Fobbed off time and time again. Will never use these people again and do not recommend them. Reviewed on: 26th June 2025

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