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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Car insurance

Great value for what you get good customer service Reviewed on: 4th October 2021

Fantastic Service

My car was damaged in the car park and One Call were absolutely fantastic. I launched my claim via their website and was contacted within the hour by someone. All arrangements were made quickly and the car was collected from my home and delivered back in fantastic condition. Everyone I dealt with was superb - can't recommend One call enough. Reviewed on: 4th October 2021

One call review

I’ve been with one call a very long time I get quick access to customer care on a live chat which is great. The service is excellent and the staff are really helpful Reviewed on: 4th October 2021

Great service

I have been a customer of one call now for several years.As a loyal customer I am now a platinum customer, I have full coverage plus many extras at a low monthly cost.the biggest plus is that it renews monthly not annually. Customer service is quick,efficient and always friendly . Reviewed on: 4th October 2021

Easy to use and good service

I have been with One Call for many years and I have always received good service from them. The portal is easy to use but I know they are at the end of the phone should I have any queries. Reviewed on: 4th October 2021

Cheapest I've found

Only been with them for a few years and now on platinum insurance with lots of benefits and fixed for 3 years at a fantastic price , very helpful and friendly ,especially when my sons cars was in garage and I was able to add him on my car , so that he could get to work. Very efficient and friendly service. Reviewed on: 4th October 2021

Very easy to deal with!

I reviewed my cover as I was being bombarded by other insurance providers but after a quick online chat stuck with One Call, excellent customer service! Reviewed on: 4th October 2021

Simple,competitive but with great coverage

Easy to contact,explained the process in simple terms. Reviewed on: 4th October 2021

Simple easy and low cost

They were far cheaper than the other insurance out there but were helpful and very easy to deal with! For once an insurance company I have no complaints about! Reviewed on: 4th October 2021

Satisfaction, speedy, helpful, value for money.

I got a quick response to a problem that occurred , which was very helpful . I found the insurance cheaper than most yet gave me everything I needed . Reviewed on: 4th October 2021

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