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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
98% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Great insurance company

5
Been with One Call for many many years now. Always seem to have your back Reviewed on: 2nd October 2021

Fast reliable and ...well ..perfect!

5
Can not fault in any way . Not to sound like a fake review, this ain't. Every issue or problem I've had has been sorted fast , couple issues own fault they helped me sort and they not out to Rob you but to try save you money too . Really can't fault fault them ( myself) and I'm blunt , overall I'd say 9.9/10 ok almost perfect but then what is Reviewed on: 2nd October 2021

Efficient and helpful

5
Easy to get through to on the telephone and helpful and efficient when discussing products. Reviewed on: 2nd October 2021

Car insurance

5
I have been with one call for 10 years, I have never had a problem with company. Whenever I needed help they were always helpful. Would highly recommend this company Reviewed on: 2nd October 2021

Great communications and online customer portal

5
I’ve been with One Call for many years now for my car insurance and the team I’ve dealt with have always been so welcoming and helpful. When I’ve called to query a quote I’ve received with another company they have happily matched it, which shows they are customer orientated and not money driven which is just so refreshing to be met with. Their customer portal is so easy to use and it’s so much more time efficient when you’re on the go and don’t need to take up anyone’s time. Big thumbs up! Reviewed on: 2nd October 2021

Consistent and fair

5
My premiums haven’t gone up one penny in years and knowing I can cancel at any time gives me a feeling of control. Reviewed on: 2nd October 2021

Hassle free car insurance every year

4
Automatically renews with best deal for current car. Great staff, great recovery service when I broke down too Reviewed on: 2nd October 2021

Seamless

5
I find their rates to be reasonable and their communications clear and straightforward. I’ve been fortunate enough not to need to call upon their accident or breakdown services so cannot comment on those. However overall their customer service has been excellent. Reviewed on: 2nd October 2021

Rolling policy

5
I really like my 3 year rolling policy with Onecall which remains competitive, it takes away one less thing to worry about. Reviewed on: 2nd October 2021

So Easy To Deal With

5
Everything about dealing with One Call Insurance is easy from start to finish. When you call them on the phone you feel like they care and that your phone call is the most important thing to them. If you use the online portal it is just as easy to use and understand. I would recommend One Call to anyone. Reviewed on: 2nd October 2021

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