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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
95% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Outstanding

5
I have been with Onecall for a few years and can’t fault them. They have always found me the best offer when renewing and the customer service is second to none. They are always polite and very helpful. Can’t thank them enough. They have made choosing car insurance a breeze. Reviewed on: 1st October 2021

Fantastic company

5
The policy I have is perfect for me and I just bought a new car recently and my information was updated after I had called. The girl I dealt with was very polite and professional. The service she provided was excellent and I got the perfect policy for me. I have been a customer for years and will continue to be for years to come. Reviewed on: 1st October 2021

I'm very satisfied with them.

5
I'm happy with their service. Because Whenever I call them, They always give me excellent service. Reviewed on: 1st October 2021

Good value

5
Easily adapted for my insurance needs for any car I have had with them. Also very easy to transfer to a different car when I have changed. Reviewed on: 1st October 2021

Excellent experience

5
I was so impressed with the competitive price and customer service I have now switched my second car and house insurance to One Call Reviewed on: 1st October 2021

Brilliant customer service

5
They’re are brilliant from insurance renewal to insurance claims, Reviewed on: 1st October 2021

Car breakdown

4
Wanted cover , within 5mins got it Great Reviewed on: 1st October 2021

Loyalty comes naturally

4
One call have been my insurer for longer than any previous company, this is because they have kept things simple and effective, made a remaining customer feel as wanted as a new customer and kept prices competitive with other companies at a time when people are shopping smarter and not afraid to jump to another insurer! Thank you Reviewed on: 1st October 2021

Excellent

5
Always bring the price down if you phone Reviewed on: 1st October 2021

Happy and reasonably priced

5
I’ve been with One Call for a good many years and I’m very happy with everything especially the price. Reviewed on: 1st October 2021

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