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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
92% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Excellent company!

5
I’ve only had to call them out twice in the time I’ve been with them, and both times the service from the initial phone call to finish has been faultless. I would definitely recommend One Call! Reviewed on: 1st October 2021

Always the best price

5
One call always give me the best. Unlike some other insurance companies. This takes the hassle out of insurance Reviewed on: 1st October 2021

Great customer service

4
Changed cars renewal was simple and customer services were very helpful Reviewed on: 1st October 2021

Outstanding customer service

5
When I made a claim through my car insurance for something that wasn't my fault I didn't realise just how good One Call Insurance were. From my initial phone call to report the claim through the claim process and finally settlement of the claim, One Call could not have been any better. Their constant communication and updates as to how the claim was going was first class. They made everything so clear explained everything to me at every stage and made sure I understood what they were doing and how the process worked. When it came to finalise and settle the claim they were again very clear as to what they were doing and how the process worked. I am so happy I am insured with One Call Insurance and as a result will retain my insurance with them for their outstanding customer service Reviewed on: 1st October 2021

Customer service

5
Excellent customer service over the last 6 years and great value for money would highly recommend Reviewed on: 1st October 2021

No nonsense Insurance

5
I haven't claim for anything yet so can't comment on how that side works. However, they offered the best around cover at a reasonable price. I think that's what most drivers are looking for when searching for new car insurance. Reviewed on: 1st October 2021

Great company hassle free

5
Hassle free insurance company been with them 10 years now Reviewed on: 1st October 2021

Good company

5
They have been on the ball every time I have needed to renew my membership Reviewed on: 1st October 2021

Easy peasy insurance

5
One call just make everything easy for you. Sort issues straight away Reviewed on: 1st October 2021

Perfect service

5
Friendly and top class insurance company Reviewed on: 1st October 2021

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