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One Call Insurance: Car Insurance Broker reviews

View other One Call Insurance products
4.86
Based on 19,048 reviews, last reviewed 1st Oct 2025
95460% increase in 5 star reviews
in the past 90 days
1200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Been with them for a longtime. Been with them for a longtime. No problems Reviewed on: 1st October 2025
Kevin s's avatar
Kevin s

Latest lowest rating:

1

Still Waiting My car was damaged by a truck while I was away from it. One Call have been given cctv and know who the company are but have not returned my excess th... Read more Reviewed on: 30th September 2025
Pete W's avatar
Pete W
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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (19048)

very competitive

5
very easy website, took no time at all to insure Reviewed on: 17th September 2020
Kay Bennett's avatar
Kay Bennett

Will Not Recommend At All EVER. Poorest Customer Relations

1
[Customer Ref 05244074-Zahid Syed]. Will Not Recommend At All EVER. Poorest Customer Relations. One-Call Insurance, Broker for ALLIANZ, HIGHWAY INS., and EQUITY RED STAR, Seems only interested in collecting premiums, very high premiums £over £1000 for my vehicle, after 15years no claim discount. Has no Customer Relations or Customer Support Department. Received my Annual Motor Vehicle Premium End of March 2020, but in spite of numerous requests has not responded, nor provided confirmation of cover. Does not appear to have Responsible Care, or any regard for its customers. Zahid Syed, London. OVERALL RATING; POOREST CUSTOMER SERVICE. NOT RECOMMENDED AT ALL, EVER. Reviewed on: 17th September 2020
Zahid Syed's avatar
Zahid Syed

One call and it's solved

5
I had to change over car insurance because of a newer car and it was done in a flash. Reviewed on: 17th September 2020
Anthony villis's avatar
Anthony villis

Excellent value

5
Have had insurance from this company for a few years. Good value for the services given Reviewed on: 17th September 2020
Zena Zakis 's avatar
Zena Zakis

Will Not Recommend At All EVER. Poorest Customer Relations

1
[Customer Ref 05244074-Zahid Syed]. One-Call Insurance, Broker for ALLIANZ, HIGHWAY INS., and EQUITY RED STAR, Seems only interested in collecting premiums, very high premiums £over £1000 for my vehicle, after 15years no claim discount. Has no Customer Relations or Customer Support Department. Received my Annual Motor Vehicle Premium End of March 2020, but in spite of numerous requests has not responded, nor provided confirmation of cover. Does not appear to have Responsible Care, or any regard for its customers. Zahid Syed, London. OVERALL RATING; POOREST CUSTOMER SERVICE. NOT RECOMMENDED AT ALL, EVER. Reviewed on: 17th September 2020
Zahid Syed's avatar
Zahid Syed

Brilliant company

5
I had an accident last year - not my fault. One Call insurance were absolutely brilliant. Sorted everything out very quickly. I’ll be staying with One Call. Reviewed on: 17th September 2020
Lynne Cameron's avatar
Lynne Cameron

Outstanding in every way

5
Great value for money, easy to use and communicate with Reviewed on: 17th September 2020
Neil Richardson's avatar
Neil Richardson

Great local company

5
First class customer service. Competitive prices. Great to be able to support local business. Reviewed on: 17th September 2020
Jan's avatar
Jan

Fantastic Customer Care

5
I recently moved home and my new address was amended with efficiently by One Call Insurance. Just afterwards, I purchased a new car and once again One Call were most helpful and their quote was very competitive in today's market. I cannot thank them enough for their support, at a difficult time for us all. Reviewed on: 17th September 2020
Elaine Mardle's avatar
Elaine Mardle

Unreasonable

1
One Call have not offered to reduce my car insurance or offer a rebate during Covid, even though my mileage is a fraction of what it should be.. Reviewed on: 17th September 2020
Catherine Sheehy's avatar
Catherine Sheehy

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