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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (27472 reviews)

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4.79

Based on 27,466 reviews, last reviewed 12th Jul 2026

195700% increase in 5 star reviews

in the past 90 days

2200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

true life Experience always helps in difficult times, and the more of it, the better. Reviewed on: 12th July 2026

Latest lowest rating:

1

It was cheaper to buy a new policy elsewhere than ju... It was cheaper to buy a new policy elsewhere than just change vehicles Reviewed on: 10th July 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (27472)

Avoid avoid avoid! Not to be trusted.

This company lack good communication with their customers, for 3 months I was with them or so I thought. They had cancelled my insurance with them within the first month with no regards of why. I had no letter, no phone call, no texts or emails the only notification I had from them was 1 email stating they had cancelled my insurance. I had set up a direct debit with them as-well and for 3 months I was driving around uninsured still believing I was with them. This company put my license at risk and other users of my car. When I contacted them to discuss this as a matter of urgency, they claimed they had tried to contact me multiple of times with emails, texts and letters however non was revived. The customer advisor then had the audacity to say that I would have to pay a cancellation fee, which doesn’t make sense as they had cancelled my insurance. I refused to pay that as I was not the one cancelling the insurance, and they then threaten me with getting a third party involved of whom deals with debt collecting. I also need to mention that they cannot facilitate phone calls, all of the abode had to be done on live chat. Obviously car insurance is important so had I received any communication what so ever from them I would have acted upon this. I only ever had 1 email. This company is not to be trusted, avoid at all costs. Reviewed on: 29th November 2021

It's a scam

Check your policy documents, I guarantee there's at least 2 stipulations that will null and void the policy in the event of a claim. Reviewed on: 27th November 2021

Best price I found online

Best price I found online between many more insurers. Hope the renewal will be same again. Reviewed on: 24th November 2021

Never use this insurance

Not got a clue what’s going. Customer care is awful. Had my vehicle stolen over 4 weeks ago. They contact you you have to contact them Reviewed on: 15th November 2021

So helpful at distressing time

I had to call them when someone crashed into my car , I’ve never been involved in an accident before so I was uncertain and distressed but they were so helpful Reviewed on: 7th November 2021

The Logical Choice

Hassle free and straight forward set up. For me the logical choice when my renewal approaches to click continue policy as they have been a pleasure to deal with. Reviewed on: 4th November 2021

Great insurance company

Really easy to use website & a great price. Insurance was sorted for my car really quickly. Reviewed on: 3rd November 2021

The best!!

Excellent! Best car insurance I’ve ever had :) Reviewed on: 26th October 2021

Simple and Affordable

Can’t beat this company on service and their self service options. There monthly pay and go options are brilliant for people that want to spread costs without paying over the odds Reviewed on: 23rd October 2021

Value for Money

I have now been with One Call Insurance for several years and have found them to be good value for money as well as excellent customer service. Reviewed on: 20th October 2021

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