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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Great insurance

5
Never had a problem, always on hand to help however a phone line would be great instead of live chat Reviewed on: 14th September 2021

One Call - or maybe a few clicks

4
Straight forward product and service. Reviewed on: 14th September 2021

Easy accessible and good price

5
As a new learner driver one call insurance has offered me an amazing offer for new learner insurance and has be easy for me to pay and it affordable . I would recommend one call insurance to family and friends who are about to learn to drive. Reviewed on: 14th September 2021

Excellent service at all levels

5
Overcame my initial wary skepticism by providing excellent in house guidance and advice leading me to place my car insurance with them.. Thank for the experience Reviewed on: 14th September 2021

Great service and price

5
Everything is handy and easy Customer service is best and helpful. Reviewed on: 14th September 2021

Very easy to approach

5
I had problem with my policy and i start contacting them and the customer service was so easy to approach and the guy sort my problem in second im so happy to have policy with them and will continue to be with them in the future the price was also very affordable Reviewed on: 14th September 2021

Fantastic service

5
Had 2 claims in the last 12 months, no issues, fantastic service from start to end of claim Reviewed on: 14th September 2021

Ok

5
This insurance company really did the best for me Reviewed on: 14th September 2021

Overall service is the best

5
There overall service is untouchable by there competitors.....best insurer by far . Never had a problem .fair quotes....and top quality service and customer care . Reviewed on: 14th September 2021

User friendly and accessible

5
Good value, good customer service, very accessible. I would recommend One Call Reviewed on: 14th September 2021

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