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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Great service

5
I recently suffered a heart attack and was asking for advice on how this would affect my insurance After a live chat I was very pleased to be reassured that I was not going to be penalised in a jump in price this year or next due to this health issue I was dealt with professionally efficiently and would recommend this company in the future Reviewed on: 14th September 2021

great customer service

5
always happy to give me a better quote. great friendly staff and easy to talk to and understand. Reviewed on: 14th September 2021

Fantastic service

5
Not had many problems with this insurance company, and any I did have were quickly solved by the live chat team just the way I wanted! Reviewed on: 14th September 2021

I would highly recommend One Call Insurance to everyone

5
One Call Insurance where very polite and understanding of my insurance needs and made getting my insurance very easy and quick and they were also a lot cheaper than there competitors!, I would highly recommend One Call Insurance to all of my friends and family, Thank you One Call Insurance Reviewed on: 14th September 2021

Best insurance ever

5
Friendly service. Best price. Always made aware when payment will be taken. Which is good because I often forget about it. After years of insuring various cars this is definitely the best. Always recommend it to family and friends Reviewed on: 14th September 2021

Prompt

4
Only been with a few months when I broke down in a few paying car park so I was panicking if ide have enough money for meter I rang and explained and they were there within half an hour and although he got the car going I was worried about breaking down on the way home so they took me home only five miles and were very helpful and prompt Reviewed on: 14th September 2021

A good choice.

5
A really easy to use website and a really very good competitive insurance quote made me choose One Call. Reviewed on: 14th September 2021

An excellent provider exceeding expectations

5
First class. Good and Competent Staff Reviewed on: 14th September 2021

Excellent Cover

5
Easy to follow policy details with excellent cover at a great price. Reviewed on: 14th September 2021

Easy to deal with

5
Have not had a claim but any contact has always been hassle free Reviewed on: 14th September 2021

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