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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Excellent company

Very helpful when needing to add business use to my policy. Excellent customer service more so being a platinum member Reviewed on: 13th September 2021

Professional, patient, excellent service/communicators-meeting all your needs.

I was surprised and happy to receive a follow up call after joining on-line. Was happy with how patient they are in answering all the questions I had and had a ton-when I asked to get a hard copy although all can be found on-line and sometimes can be daunting to navigate all the information on-line. I was sent a hard copy by post and was impressed with the professionalism, patience and actually had a real person a kind human to talk too at one One Call insurance. All I asked for was met above and beyond- so far am happy and highly recommend One Call insurance. Reviewed on: 13th September 2021

Excellent customer service

What I have experience Is the customer service There will respond as soon as possible One call insurance company it is 1 of the best I have seen so far Reviewed on: 13th September 2021

Satisfied customer

Good efficient service helpful staff all round good service Reviewed on: 12th September 2021

Fantastic insurance company

I’ve been with them for quite a while now and to be honest they are very good Reviewed on: 12th September 2021

Always excellent service

I have been with this company for over ten years and they have always given me excellent choices when renewing my car insurance, just can’t fault them. Reviewed on: 12th September 2021

All good

Clear no hype insurance. Customer service good. Never had to claim so cant comment on that aspect and hope I don’t need to. Reviewed on: 12th September 2021

Excellent price

A simple no fuss experience. Couldnt be better Reviewed on: 12th September 2021

Excellent

Outstanding service would definitely recommend this company Reviewed on: 12th September 2021

Review one call

Customer service has been good although their phone lines have been down for a few weeks . Theirs a portal you can use online which gets answers . Good service Reviewed on: 12th September 2021

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