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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

So easy to renew and at competitive prices

Received renewal details in good time. Price quoted was competitive. It was so easy to renew online and documents received promptly after renewal Reviewed on: 12th September 2021

Been using one call

Never had a problem great customer service and cheaper insurance every year Reviewed on: 12th September 2021

second car insurance

As requested I receive the phone call from One call Insurance. Emily, the person who I spoke to was very patient and very helpful. She presented me with a quote that I was very happy with and proceeded to buy the insurance. I've been with the company for more than 10 years and would recommend it very highly. Reviewed on: 12th September 2021

Great customer service

Whenever I have needed to contact onecall, the customer service reps have been great, polite and very patient! Reviewed on: 12th September 2021

Attentive - customer first ethos!

Sraff here are so helpful and actually show that they care and want to help you - amazing! Reviewed on: 12th September 2021

very quick service and very comfortably priced

completely satisfied no hidden extras, great customer service Reviewed on: 12th September 2021

one call that's all it takes

Fantastic Service. .No Gimmicks.. Just Great service and Brilliant Prices.. You Can't Go wrong.. Give them a try you won't anywhere else !!! Reviewed on: 12th September 2021

brillaint

very easy sorted car insurance out straight away hassle free no problems Reviewed on: 12th September 2021

Professional.

One Call Insurance team are very helpful. Reviewed on: 12th September 2021

Easy to use

No complaints about the purchasing process. Simple and straightforward. Haven't had to make a claim yet, so there's still plenty of opportunity for my impression to improve further or to turn very negative. Reviewed on: 12th September 2021

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